Summary
Overview
Work History
Education
Skills
Timeline
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Khurram Tahlilkar

Mississauga,ON

Summary

Versatile and achievement-oriented professional with over 15 years of experience at Intact Insurance and Belairdirect. Excelled in underwriting, quality assurance, and research, significantly improving team skill levels and project outcomes. Skilled in data analysis, process improvement, and risk management. Demonstrating strong skills in stakeholder engagement and workflow optimization, driving efficiency and productivity gains.

Overview

32
32
years of professional experience

Work History

Underwriter III

Intact Insurance
05.2010 - Current

• SME for the conversion team.
• Acting as referral point in system migration
• Assisted in developing training materials used to educate new hires on essential job functions, contributing to their successful onboarding and integration into the team.
• Developed comprehensive training program for new underwriters, significantly improving team skill levels.
• Review policy when risk is substandard and specify applicable endorsements to ensure profitable distribution of risks.
• Communicate with brokers to obtain further information, quote rates, or explain company underwriting policies.

Quality Assurance Analyst- Secondment

Intact
01.2023 - 08.2023
  • Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
  • Conducted comprehensive test scenarios to decrease downtime and elevate user satisfaction.
  • Collaborated closely with development teams to clarify requirements, resulting in more efficient bug resolution process.
  • Identified and documented discrepancies between expected and actual outcomes, contributing to overall software quality improvement.

Sales Underwriter

Belairdirect
02.2006 - 05.2010
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
  • Enhanced policyholder retention with personalized underwriting approaches tailored to individual needs.
  • Boosted team productivity by leading workshops on advanced underwriting principles and practices.

Research Assistant

S.Q.U.Hospital
08.1992 - 11.2004
  • Contributed to development of research proposals, aligning with strategic objectives and securing project approvals.
  • Implemented rigorous quality control measures, elevating standard of research outputs.
  • Managed research databases with utmost diligence, ensuring data integrity and security.
  • Coordinated with external research partners to ensure seamless integration of collaborative projects.
  • Participated in research projects by designing and executing experiments.
  • Analyzed results using analytical software and created reports.
  • Collaborated with researchers and scientists to design and execute experiments.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Design and setup of the only Polysomnography laboratory in the country.
  • Setup of Electrophysiology laboratory specializing in Patch Clamp Techniques; I was involved in isolating smooth muscle cells from the pulmonary artery.
  • Setting up the Cell culture laboratory; I have thorough knowledge of cell culture techniques as I was closely involved in culturing cells from neocortex of postnatal rats.

Education

Bachelor of Science - Biochemistry & Zoology

Mumbai University
Mumbai, India

Ongoing Online Course -

Business Analyst
LinkedIn , Coursera

Skills

  • Visio
  • Business Analysis
  • MS Office
  • Building strong relationships
  • Data management
  • Data collection
  • Project management
  • Adaptability

Timeline

Quality Assurance Analyst- Secondment

Intact
01.2023 - 08.2023

Underwriter III

Intact Insurance
05.2010 - Current

Sales Underwriter

Belairdirect
02.2006 - 05.2010

Research Assistant

S.Q.U.Hospital
08.1992 - 11.2004

Bachelor of Science - Biochemistry & Zoology

Mumbai University

Ongoing Online Course -

Business Analyst
Khurram Tahlilkar