Khurram Aslam
Etobicoke,ON
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and sales management. Possesses a strong understanding of point-of-sale systems and cash handling procedures and experienced in ensuring accurate transactions and a seamless customer experience. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
4
4
years of professional experience
Work History
Office Administrator
Best One Employment
Mississauga, ON
01.2023 - 12.2023
- Organized and maintained filing systems, including electronic databases and records.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Coordinated onsite training events with outside vendors and online webinars.
- Processed invoices on a timely basis according to established procedures.
Sales Representative
United West Mississauga (UW)
Mississauga, ON
10.2021 - 12.2022
- Organized client visits, presentations, product demonstrations and trade shows.
- Conducted market research to identify potential customers and their needs.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media.
Customer Service Representative
Pak Foods
Mississauga, ON
10.2020 - 10.2021
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Surpassed sales goals through implementation of successful marketing strategies.
- Assisted with unloading delivery trucks and stocking shelves with incoming merchandise.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Part Time Cashier
New Image Unisex Salon
Toronto, ON
08.2019 - 10.2020
- Provided accurate cash register operations, including accepting payments and providing change
- Issued receipts, refunds, credits or change due to customers
- Resolved customer complaints regarding sales and service
- Assisted with pricing merchandise for sale in store
- Organized shelves and displays to maintain an orderly appearance of the store
- Balanced daily financial transactions using appropriate methods according to established procedures
- Answered customers' questions concerning location, price and use of merchandise
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Bachelor of Arts - Business Administration (BBA)
Yorkville University
07.2022
Some College (No Degree) -
Professional Dispatcher And Trucking Safety Training
Mississauga, ONSome College (No Degree) -
Business Management Certification
Mississauga, ONSkills
- Payment Processing
- Cash Handling
- Customer Service
- Inventory Support
- Front Desk Operations
- Sales Management
- Product Knowledge
- Training and Mentoring
- Staffing
- Supervision
References
- Jasbinder
General Manager
New Image Unisex Salon
845 Albion road
(437) 234-8895
nnewimagesalon@gmail.com
- Aman
HR Generalist
Best One Employment Services
1454 Dundas Street E Unit-110
437-990-2882
hr@bestoneemployment.com
Timeline
Office Administrator
Best One Employment
01.2023 - 12.2023
Sales Representative
United West Mississauga (UW)
10.2021 - 12.2022
Customer Service Representative
Pak Foods
10.2020 - 10.2021
Part Time Cashier
New Image Unisex Salon
08.2019 - 10.2020
Bachelor of Arts - Business Administration (BBA)
Yorkville University
Some College (No Degree) -
Professional Dispatcher And Trucking Safety Training
Some College (No Degree) -
Business Management Certification
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