Khue Nguyen
Toronto,ON
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successfully mediating various disputes. Focused experience in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.
Overview
1
1
year of professional experience
Work History
Social Media Manager
Yes Study Education Group
Toronto, ON
03.2021 - 05.2021
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
Customer Service Cashier
Cafe Restaurant
Toronto, ON
11.2019 - 11.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Education
2 Years Diploma - Business And Marketing
Seneca College of Applied Arts And Technology
North York, ON08.2022
English University Pathway - English Studies Program
International Language Academy of Canada
920 Yonge St 4th Floor, Toronto, ON M4W 3C708.2019
High School Diploma -
Birmingham International Collegiate of Canada
90 Eglinton Ave W 2nd Floor, Toronto, ON M4R 2E412.2018
Skills
- Work Task Prioritization
- Employee Training
- Payment Processing
- Customer Transactions
- Inventory Stocking
- Gift Wrapping
- Team Collaboration
- Willing to work until midnight and work on holidays
- Motivated team player
Timeline
Social Media Manager
Yes Study Education Group
03.2021 - 05.2021
Customer Service Cashier
Cafe Restaurant
11.2019 - 11.2020
2 Years Diploma - Business And Marketing
Seneca College of Applied Arts And Technology
English University Pathway - English Studies Program
International Language Academy of Canada
High School Diploma -
Birmingham International Collegiate of Canada
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