Khristina Tolentino
Los Angeles
Summary
Dynamic Front Office Receptionist with proven expertise at Mosaic Family Care, excelling in telephone communication and appointment scheduling. Recognized for efficiently managing patient eligibility checks and optimizing supply orders, enhancing office operations. Strong problem-solving abilities and time management skills contribute to a seamless patient experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Office Receptionist
Mosaic Family Care
05.2018 - Current
Greet patients as they come in to the office.
Check eligibility (Medi-cal, Medicare, Commercial and private insurance).
Close daily batch.
Answer phone calls and route to proper department.
Order supplies for the office.
Front Office Receptionist
Casa De Salud
03.2015 - 05.2018
Checked eligibility daily
Order supplies
Closed daily batch
Answered phone calls and directed to proper department
Education
Vocational - Nursing
American Career College
CA03.2011
Skills
- Telephone skills
- Appointment scheduling
- Verbal and written communication
- Listening skills
- Problem-solving skills
- Time management
- File management
- Cash handling
Certification
Vocational nursing graduate
Languages
English
Full Professional
Filipino
Native or Bilingual
Spanish
Professional Working
Timeline
Front Office Receptionist
Mosaic Family Care
05.2018 - Current
Front Office Receptionist
Casa De Salud
03.2015 - 05.2018
Vocational - Nursing
American Career College
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