Khristina Calderon

- Processing returned goods from the field withing the framework of policies, and compliance requirements.

- Perform variety of laboratory tasks while demonstrating time management and leadership skills. Assisting in technical guidance, creating a work environment fit for Technicians that meet business needs.

- Collaborate with Customer Service/Sales, Technical Support, Clinical Affairs, and Research and Development teams complaint investigations and process improvements.

-Ability to manage, and maintain 5S/ 6S procedures in a laboratory setting

- Ability to adapt to any environment with short-term deadlines

- Supporting with flexible hours, working holidays and weekends as needed

- Provided comprehensive training programs for new hires, fostering their growth as a valuable members of the team.

- Conducted thorough audits of manufacturing processes, recommending improvements for better compliance with industry standards.

• Exceptional knowledge in office equipment, mail metering, bindery machines and label makers
• Complete customer relations reports in an accurate, professional and timely manner
• Complete site and inventory reports on a monthly basis
• Invoicing by interacting and communicating with sales department
• Excellent working relationship with attorneys and non-legal staff
• Responsible for customer service, hospitality and overall satisfaction
• Exceptional telephone courtesy skills
• Handled incoming/outgoing calls with confidence.

• Exceptional knowledge in office equipment, mail metering, bindery machines and label makers
• Complete customer relations report in an accurate, professional and timely manner
• Complete site and inventory reports on a monthly basis
• Invoicing by interacting and communicating with sales department
• Excellent working relationship with attorney and non-legal staff
• Responsible for customer service, hospitality and overall satisfaction
• Exceptional in telephone courtesy skills
• Handled incoming/outgoing calls with confidence.

• Received and verified quantity ordered was correct
• Restocked merchandise as needed
• Greeted and provided assistance to customers on a daily basis
• Phone operations
• Cash handling
• Assisted employees on duty
• Complete inventory monthly monitoring.