KHRISTAL TAYAG
EDMONTON,ALBERTA
Summary
Committed Health Care Aide offers years of experience in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort, and dignity. Well-versed in direct patient care and recordkeeping. Empathetic care worker with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for patients. Offers enhanced care with a flexible learning approach for patients. Experience in facility and in-home settings, providing guidance and encouragement to patients through physical and emotional support. Compassionate Health Care Aide with a solid background in patient care assistance. Possess strong skills in vital sign monitoring, medication administration, and health education. Demonstrated ability to improve patient comfort levels and quality of life through effective communication and empathetic care. Known for building positive relationships with patients, families, and medical professionals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HEALTH CARE AIDE
Caregiver Home health Inc.
EDMONTON, Canada
01.2018 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Maintained clean, safe and well-organized patient environment
- Adhered to all resident lifting and safe lifting instructions and rules
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Complied with company-specific guidelines and performed hands-on nursing care to patients under RN supervision
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Responded quickly in emergency situations following established protocols.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Reported any changes or concerns to supervising nurse or physician promptly.
- Supported non-ambulatory residents in range of motion exercises.
- Observed and reported unusual symptoms and changes to charge nurse.
- Performed basic, non-invasive medical assistant duties.
- Communicated effectively with other healthcare professionals regarding client care plans.
- Liaised with healthcare teams to deliver and manage care in patient homes.
- Improved patient outlook and daily living through compassionate care.
- Documented activities and recorded information in EMR system.
- Ensured proper documentation of all patient assessments, treatments and medications administered.
CARE PARTNER
Foyer Lacombe Covenant Care
St. Albert, Canada
09.2018 - 01.2019
- Developed rapport to create safe and trusting environment for care
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Assisted patients with therapy exercises as specified by care team
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Documented vital signs to inform nurses and physicians of any changes in patient status
- Assisted with patient transfer and ambulation
- Delivered compassionate care and clear communication in handling issues of death and dying
- Followed safe lifting techniques and individual resident lifting instructions
- Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Followed nutritional plans to prepare optimal meals
- Administered medication as directed by physician
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status
- Documented vital statistics and coordinated with health care providers
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Furthered skills by actively taking part in employee training and taking classes to improve skills
- Assisted with dressing guidance, grooming, meal preparation and medication reminders
- Built strong relationships with clients to deliver emotional support and companionship
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Provided safe mobility support to help patients move around personal and public spaces
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Transported patients via wheelchair to and from rehabilitation and daily activities
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members
ASSISTANT STORE MANAGER
McDonalds Restaurant Shangha Group of Inc
EDMONTON, Canada
11.2013 - 01.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Proved successful working within tight deadlines and fast-paced atmosphere
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to provide proper schedules and planning the shift
- Promote safe working environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Developed and maintained courteous and effective working relationships
- Maintained excellent attendance record, consistently arriving to work on time
- Served customers and followed outlined steps of service
- Identified issues, analyzed information and provided solutions to problems
- Resolved problems, improved operations and provided exceptional service
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Implemented successful business strategies to increase revenue and target new markets.
- Trained new employees on store policies, procedures and customer service standards.
- Delegated work to staff, setting priorities and goals.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Maintained inventory by checking merchandise to determine levels.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Diploma - Medical Office Administrator/ Health Unit Clerk
Sundance College
Edmonton, AB07.2021
Graduate Certificate - Health Care Aide
Reeves College
Edmonton, AB08.2017
Skills
- Vital Signs Collection
- Bedsore Prevention
- Caregiver Relations
- Nutrition and Diet
- Medication administration
- Catheter change leg bag/ Bed bag
- Train in mechanical lift
- Train in performing Range of motion exercises
- Proper hygiene and Bathing
- Wound care
- Long term and Palliative Care
- Dementia Care
- Microsoft Word
- Excel
- PowerPoint
Certification
- First aid Certificate
- Dementia Care Certificate
- Palliative Care Certificate
- Advance Shift Management training
- Basic Shift training
- Effective Management Practices
- BLS Certificate
- HCA directory member
Accomplishments
Received every year commendation from Case manager and patient family.
Timeline
CARE PARTNER
Foyer Lacombe Covenant Care
09.2018 - 01.2019
HEALTH CARE AIDE
Caregiver Home health Inc.
01.2018 - Current
ASSISTANT STORE MANAGER
McDonalds Restaurant Shangha Group of Inc
11.2013 - 01.2018
Diploma - Medical Office Administrator/ Health Unit Clerk
Sundance College
Graduate Certificate - Health Care Aide
Reeves College
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