Khorshid Yousufi
Brampton,ON
Summary
Dedicated and results-driven supervisor with over 3+ years of experience. Known for strong leadership, problem-solving, and communication abilities, with a passion for understanding human behavior and supporting others' growth. Looking to leverage both managerial experience and academic knowledge in future career opportunities.
Overview
4
4
years of professional experience
Work History
Supervisor
Harvey's Restaurant
02.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Bachelor of Arts - Psychology
McMaster University
Hamilton, ON04.2027
leadership experience & activities
Mentoring Special Needs Students
- Utilized patience, empathy, and clear communication to create a supportive environment that fostered trust, helping students feel more comfortable in their social and academic interactions.
- Employed creative techniques such as visual aids, social stories, and step-by-step instructions to enhance students’ understanding and engagement in lessons.
Coaching Junior Students (Basketball)
- Designed and implemented age-appropriate training sessions, covering fundamentals such as dribbling, shooting, passing, and defensive strategies.
- Acted as a role model, emphasizing the importance of discipline, perseverance, and a growth mindset in both sports and personal development.
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Supervisor
Harvey's Restaurant
02.2021 - Current
Bachelor of Arts - Psychology
McMaster University
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