Khoa Nguyen
New Westminster,BC
Summary
Proven leader in food service management, adept at enhancing customer satisfaction and streamlining operations at Fraser Health Authority. Excelled in staff supervision and HACCP knowledge, ensuring high sanitation standards and food safety. Achieved significant improvements in kitchen efficiency and cost control, demonstrating exceptional critical thinking and team motivation skills. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Fraser Health Authority
03.1993 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled food costs and managed inventory.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Education
Graduate Certificate - Food Service And Nutrition Management
Langara College
Vancouver, BC07.2010
Skills
- Staff Supervision
- Kitchen staff coordination
- Staff Leadership
- Food Preparation
- Schedule Management
- Waste Reduction
- Sanitation Standards
- Hygiene practices
- Employee Scheduling
- HACCP Knowledge
- Customer Service
- Staff Motivation
- Food Safety
- Critical Thinking
- Task Delegation
- Data Entry Software
- Nutrition knowledge
Languages
English
Professional Working
Vietnamese
Full Professional
Certification
Emergency First Aide with CPR & AED-ST.MARK JAMES TRAINING.
Basic Life Support (BLS) /CPR HCP AND AED. -ST. MARK JAMES TRAINING.
Timeline
Food Service Supervisor
Fraser Health Authority
03.1993 - Current
Graduate Certificate - Food Service And Nutrition Management
Langara College
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