Khloe Davalos
Williams
Summary
Energetic and reliable service professional with experience in fast-paced customer-facing roles, including hostess, cashier, waitress, and office clerk. Known for delivering friendly, efficient service, quickly building customer relationships, and thriving under pressure. Strong multitasker with a positive attitude, excellent communication skills, and a team-first mindset. Proven ability to handle cash accurately, support coworkers, and maintain professionalism in both food service and office settings. Passionate about creating memorable customer experiences and bringing positive energy to every shift.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Clerk
Delgado Contractors.
01.2024 - 05.2024
- As an Office Clerk in an agricultural setting, I supported daily administrative operations by managing payroll, handling phone communications, and processing invoices. My responsibilities included:
- Processing employee payroll accurately and on time
- Answering incoming calls and directing them to the appropriate departments
- Creating, reviewing, and managing invoices and other financial documents
- Maintaining organized records and filing systems (both physical and digital)
Restaurant Host, Cashier, Waitress
Granzella's Restaurant
08.2020 - 01.2024
- Welcomed guests and managed seating arrangements to optimize flow and enhance guest experience.
- Coordinated reservation systems to ensure accurate booking and minimize wait times.
- Trained new hosts/cashiers on customer service protocols and operational procedures for seamless transitions.
- Monitored dining area for cleanliness and ambiance, promptly addressing any issues that arose
- Maintained an organized cash register and ensured proper cash handling procedures.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Built relationships with customers to encourage repeat business.
- Managed multiple tables efficiently, prioritizing tasks in fast-paced environment to maintain workflow.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Restaurant Busser, Cashier
El Capi
05.2020 - 08.2020
- Supported waitstaff by efficiently clearing and resetting tables for optimal dining flow.
- Maintained the cleanliness of the dining area, ensuring adherence to health and safety regulations.
- Assisted in inventory management by restocking supplies and organizing storage areas.
- As a Restaurant Cashier, I was responsible for providing excellent customer service by taking orders in person and over the phone, accurately processing payments, and ensuring smooth front-of-house operations.
- Answering customer inquiries and providing menu information
Education
Bachelor of Arts - Sociology
University of California, Berkeley
Berkeley, CA01-2027
High School Diploma -
Williams Jr Sr High School
Williams, CA06-2023
Skills
- Strong Verbal Communication
- Ability to connect with customers quickly
- Friendly, enthusiastic, and consistently upbeat attitude
- Strong work ethic with a high level of integrity and accountability
- Conflict resolution (handling difficult customers)
- Team-oriented and highly cooperative in fast-paced, collaborative environments
- Willing to support coworkers and multitask
- Thrive in fast-paced, high-energy environments
- Handle pressure and multitasks effectively
- Reliable, punctual, and consistently dependable
- Experienced with accurate and responsible cash handling procedures
- Math Skills
- Operating POS system
- Food preparation/knowledge
- Menu Navigation
- administrative and bookkeeping proficiency
- Bilingual (Spanish/English)
Certification
State Seal of Biliteracy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Clerk
Delgado Contractors.
01.2024 - 05.2024
Restaurant Host, Cashier, Waitress
Granzella's Restaurant
08.2020 - 01.2024
Restaurant Busser, Cashier
El Capi
05.2020 - 08.2020
Bachelor of Arts - Sociology
University of California, Berkeley
High School Diploma -
Williams Jr Sr High School