KHINTESH PRAJAPATI
Edmonton,AB
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Order Picker
Precision Drilling
Edmonton, AB
06.2024 - Current
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Communicated effectively with warehouse supervisors to report any inventory discrepancies.
- Tracked inventories and input equipment counts into warehouse databases.
- Followed established procedures for receiving incoming shipments and verifying contents against purchase orders.
- Collaborated with team members to meet daily picking targets and deadlines.
Cashier / Sales Associate
Dollarama
Edmonton, Canada
03.2024 - 05.2024
- Resolved customer complaints professionally in accordance with company policy.
- Scanned items and checked pricing on cash register for accuracy.
- Processed sales transactions to prevent long customer wait times.
Customer Service Representative
Reliance Smart super store
Ahmedabad, India
09.2023 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered constant flow of customer calls with minimal wait times
- Greeted customers promptly
- Received customers payments
- Processed customer returns
Grocery clerk
Real Canadian Super Store
Edmonton, Canada
06.2021 - 09.2022
- Rotated stock according to seasons
- Renovation support team
- Opened inventory boxes and restocked shelves
- Organized and front faced Products
- Arranged new merchandise to the correct spot
- Directed individuals to merchandise location
Education
Bachelor of Engineering - Electronics and Communication
MLIDS Institute of Technology
Gujarat, India06.2016
Diploma - Electronics and Communication
Gujarat, India06.2013
Skills
- Stocking and Replenishing
- Senior Leadership Support
- Staff Training
- Delivery Scheduling
- Customer Service
- Computer Proficiency
- Order accuracy
- Product packing
- Warehouse operations
- Order picking and processing
Languages
English
Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Timeline
Order Picker
Precision Drilling
06.2024 - Current
Cashier / Sales Associate
Dollarama
03.2024 - 05.2024
Customer Service Representative
Reliance Smart super store
09.2023 - 02.2024
Grocery clerk
Real Canadian Super Store
06.2021 - 09.2022
Bachelor of Engineering - Electronics and Communication
MLIDS Institute of Technology
Diploma - Electronics and Communication
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