Khin Sandi Hnin
Fredericton,New Brunswick
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Team Leader/Trainer
Tim Hortons
11.2022 - Current
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Built strong relationships with customers through positive attitude and attentive response.
Associate Software Engineer
EVANTEK
06.2020 - 06.2022
- Collaborated with team to analyze system solutions based on client requirements.
- Participated actively in code review sessions, promoting adherence to established coding standards within the team.
- Developed well-organized training materials for end-users, enabling seamless adoption of new software features.
- Collaborated with cross-functional teams to develop, test, and deploy high-quality software solutions for clients.
Online Sales Representative
Outlet Sales MM Online Shop
05.2019 - 05.2020
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
- Boosted online sales by developing and implementing effective digital marketing strategies.
- Conducted market research to identify emerging trends and opportunities for growth within the industry.
- Managed multiple social media accounts, driving engagement and brand awareness with creative content.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
Part Time Tour Guide
Possible Travels & Tours
04.2018 - 05.2019
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
Education
Bachelor of Computer Science - Computer Science
University of New Brunswick
Fredericton, NB12.2026
Bachelor of Arts - English Professional Purpose
National Management Degree College
Yangon, Myanmar12.2020
Diploma - Administrative Business Management
Institute of Commercial Management
United Kingdom (Online)09.2020
Diploma - Accounting/Bookkeeping
Pearson Education Limited
12.2017
High School Diploma -
The Conqueror Academy of Education
Yangon , Myanmar01.2016
Skills
- Teamwork and Collaboration
- Problem-Solving
- Team motivation
- Staff Training
- Effective Time Management
- Cash Handling
Volunteer Experience
- Values and Personal Development workshop by MYDP and AIESC
- Volunteerism and ASEAN workshop by YU ASEAN Society
Languages
English
Full Professional
Chinese (Mandarin)
Elementary
Timeline
Team Leader/Trainer
Tim Hortons
11.2022 - Current
Associate Software Engineer
EVANTEK
06.2020 - 06.2022
Online Sales Representative
Outlet Sales MM Online Shop
05.2019 - 05.2020
Part Time Tour Guide
Possible Travels & Tours
04.2018 - 05.2019
Bachelor of Computer Science - Computer Science
University of New Brunswick
Bachelor of Arts - English Professional Purpose
National Management Degree College
Diploma - Administrative Business Management
Institute of Commercial Management
Diploma - Accounting/Bookkeeping
Pearson Education Limited
High School Diploma -
The Conqueror Academy of Education
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