Khin Sandi Hnin
Fredericton,Canada
Summary
Motivated Computer Science graduate with experience in software development, data systems, and technical troubleshooting. Brings a strong foundation in databases, networking, and cybersecurity concepts, paired with over three years of leadership and training experience in dynamic, team-oriented environments. Passionate about applying analytical thinking and adaptability to support Grid Technologies and Work and Asset Management systems that improve operational efficiency and reliability at Hydro One.
Overview
5
5
years of professional experience
Work History
Supervisor
Mr. Pretzels
07.2024 - 08.2025
- Delivered friendly, efficient service and supported a daily customer volume of 150+, ensuring satisfaction and repeat visits.
- Assisted customers with product selection and upselling, driving promotional engagement and store revenue.
- Trained new employees on customer service standards and operations, fostering teamwork and inclusivity.
- Maintained consistency and accuracy in cash handling, order fulfillment, and health-and-safety procedures.
Trainer
Tim Hortons
11.2022 - 08.2024
- Processed over 200 transactions per shift with a 95% accuracy rate while maintaining speed and professionalism.
- Guided and mentored new team members, promoting collaboration and a positive store culture.
- Handled customer concerns with empathy and problem-solving, turning issues into positive experiences.
- Adapted quickly to high-volume, fast-paced shifts while supporting team coordination and efficiency.
Associate Software Engineer
EVANTEK
06.2020 - 06.2022
- Supported enterprise software development and maintenance for the EVASIGN digital signing platform (Java + SQL).
- Assisted in API integration, unit testing, and bug resolution, contributing to secure and efficient document workflows.
- Collaborated with distributed teams in Myanmar and Singapore, ensuring clear communication and project alignment.
- Documented system changes to enhance reliability, usability, and knowledge transfer.
Education
Bachelor of Computer Science -
University of New Brunswick
Fredericton, NB08.2025
Diploma - Business Management and Administration
Institute of Commercial Management (Strategy First University Centre)
Yangon, Myanmar09.2020
B.A. - English for Professional Purposes
National Management Degree College
Yangon, Myanmar03.2020
Skills
- Technical : Java, SQL, MySQL, Vuejs, REST APIs, JSON, OpenAPI 30, Microsoft Excel, Git, Networking Fundamentals, Cybersecurity Awareness
- Tools : VS Code, GitHub, Jira, Command Line, POS Systems
- Soft Skills : Communication, Leadership, Team Collaboration, Troubleshooting, Adaptability, Customer Focus
- Other : Valid New Brunswick Class 5 driver's license, authorized to work in Canada
Languages
English
Full Professional
French
Elementary
Timeline
Supervisor
Mr. Pretzels
07.2024 - 08.2025
Trainer
Tim Hortons
11.2022 - 08.2024
Associate Software Engineer
EVANTEK
06.2020 - 06.2022
Diploma - Business Management and Administration
Institute of Commercial Management (Strategy First University Centre)
B.A. - English for Professional Purposes
National Management Degree College
Bachelor of Computer Science -
University of New Brunswick