Khim Juralbal
Burnaby
Summary
To seek and maintain a position that offers challenges and fosters customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
5
5
years of professional experience
Work History
Brand Ambassador
Groupe Dynamite
12.2023 - Current
- Packed online orders and reduced shipping errors through careful attention to customer information, ensuring correct addresses and delivery preferences were used
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Lead Sales Associate
Tommy Hilfiger
06.2021 - 12.2023
- Trained, coached, and mentored new sales associates for maximum performance
- Provided exceptional customer service to foster client loyalty and satisfaction
- Performed daily audits by counting cash registers to ensure balanced totals during closings/openings.
Brand Representative
Abercrombie & Fitch
06.2023 - 11.2023
- Organized and stocked merchandise to keep necessary levels for sales demand
- Showed understanding of customer's personal style and preferences when offering product advice
- Increased brand awareness through event marketing, demonstration, sales, and brand promotion.
Crew Member
Mcdonald's Restaurant
06.2019 - 06.2021
- Took orders, prepared meals and collected payments
- Prepared products following restaurant, health, and safety standards and procedures
- Provided proper service by greeting customers and meeting quality expectations.
Education
Associate of Arts - Legal Administrative Studies
Kwantlen Polytechnic University
Surrey, BC04.2026
High School Diploma -
Moscrop Secondary School
Burnaby, British Columbia06.2020
Skills
- Staff Supervision
- Mentoring and training
- POS system knowledge
- 2 years in food service
- 3 years in retail sales
References
References upon request.
Timeline
Brand Ambassador
Groupe Dynamite
12.2023 - Current
Brand Representative
Abercrombie & Fitch
06.2023 - 11.2023
Lead Sales Associate
Tommy Hilfiger
06.2021 - 12.2023
Crew Member
Mcdonald's Restaurant
06.2019 - 06.2021
Associate of Arts - Legal Administrative Studies
Kwantlen Polytechnic University
High School Diploma -
Moscrop Secondary School
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