Khiara Lei T. Gabat
Fort McMurray,AB
Summary
At Gerbenco Holdings Ltd, excelled as a Service Crew Member by enhancing customer satisfaction and fostering repeat business through exceptional service and strong leadership. Demonstrated adaptability and a robust work ethic, significantly contributing to team efforts and personal development. Skilled in customer engagement and maintaining high safety standards, recognized for outstanding performance through multiple commendations.
Overview
2
2
years of professional experience
Work History
Service Crew Member
Gerbenco Holdings Ltd
03.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.
- Displayed strong leadership skills through mentorship of junior crew members looking to advance within the organization.
- Recognized for exemplary performance through employee awards or commendations on several occasions.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Medical Office Assistant
ERP College
Calgary, ABSkills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Team Collaboration
- Customer Engagement
- Taking Orders
- Safety
- Safety awareness
- Interactive communication skills
- Collaboration and Teamwork
- Team Player
- Adaptability and Flexibility
- Guest service
Languages
English
Professional Working
Timeline
Service Crew Member
Gerbenco Holdings Ltd
03.2022 - Current
Medical Office Assistant
ERP College
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