Kherri Wilson
Winnipeg,MB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Canad Inns Destination Centre Polo Park
09.2023 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Completed Safe Serve to obtain Liquor License. Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
Telefundraiser
Imarketingsolutionsgroup
10.2021 - 09.2023
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Set up new accounts, established customer credit and set up payment methods.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Administrative Assistant
AFM Plumbing & Heating
02.2020 - 09.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Handled day-to-day accounting processes to drive financial accuracy.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Administrative Assistant
XPROMOS
04.2018 - 01.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
Claims Processor (Term)
Great West Life Insurance
02.2017 - 04.2018
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Assisted in onboarding of new claims processors to familiarize with company procedures, policies and processes.
- Managed workload and priorities to meet claims processing meet deadlines.
Order Processing Specialist
Pratts Wholesale Food Service
08.2015 - 02.2017
- Completed accurate order entry and data verification.
- Communicated with customers to answer questions and perform account maintenance.
- Processed cash payments and credit and debit card transactions.
- Assisted customers with product and service selections.
- Input order information into system and updated customer accounts to document and track customer orders.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
Inside Sales Representative
Shaw Cable
10.2007 - 03.2011
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
Education
GED -
Murdoch Mackay Collegiate
Winnipeg, MB09.2007
Skills
- Menu Memorization
- Health Codes Compliance
- Payment Processing
- Food Service
- Beverage Preparation
- Customer Service
- Handling Difficult Customers
Languages
English
Native or Bilingual
French
Elementary
Certification
Smart Choices Responsible Service Certification
Timeline
Bartender
Canad Inns Destination Centre Polo Park
09.2023 - Current
Telefundraiser
Imarketingsolutionsgroup
10.2021 - 09.2023
Administrative Assistant
AFM Plumbing & Heating
02.2020 - 09.2021
Administrative Assistant
XPROMOS
04.2018 - 01.2020
Claims Processor (Term)
Great West Life Insurance
02.2017 - 04.2018
Order Processing Specialist
Pratts Wholesale Food Service
08.2015 - 02.2017
Inside Sales Representative
Shaw Cable
10.2007 - 03.2011
GED -
Murdoch Mackay Collegiate
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