Kheireddine Djeraba
Montreal,Canada
Summary
Dynamic leader with a proven track record at EF Education First Language Campuses, achieving 124% growth in the premium segment. Expertise in business strategy development and team leadership drives significant sales growth and market share expansion. Notable strengths in client relationship management, negotiation, and leveraging CRM tools like Salesforce to enhance operational efficiency. Committed to fostering high productivity and effective conflict resolution while meeting organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Sales and Office Manager
EF Education First Language Campuses
Montreal, Canada
10.2024 - Current
- Specialize in high-value, long-term language travel sales.
- Manage sales office operations, ensure resources are available, and rent is paid on time.
- Lead and train a sales team, conducting one-on-ones to enhance performance and meet targets.
- Resolve client issues, and provide support to the sales staff in closing deals.
- Drive growth in the premium segment by leveraging market knowledge and sales expertise.
Senior Sales Coordinator
EF Education First Language Campuses
Toronto, Canada
12.2023 - 10.2024
- Focused on premium, long-term language travel programs, exceeding sales targets.
- Achieved 124% growth in the premium segment, setting a new market sales record.
- Promoted to Senior Sales and Office Manager in Montreal due to outstanding performance.
Regional Sales Manager and Business Development
EF Education First Language Campuses
Dubai, UAE
01.2020 - 11.2023
- Directed sales operations for the Algerian and Tunisian offices, driving revenue and market penetration.
- Led the expansion of EF's agent network across sub-Saharan Africa.
- Delivered comprehensive training to staff and agents, optimizing performance and sales.
- Increased regional revenue by 25%, overcoming administrative and financial challenges.
Admissions and Administration Coordinator
EF Education First Language Campuses
Algiers, Algeria
01.2015 - 01.2020
- Managed full student admissions from registration to pre-departure training.
- Facilitated the admission of over 1,000 students, contributing to significant company growth.
- Reduced visa rejection rates and ensured smooth processing for students
- Recognized for exceptional organizational skills and work ethic
Education
Bachelor's - English Literature and Teaching English as a Second Language
University of Algiers 2
Algiers, Algeria09.2014
Skills
- Sales Growth
- Business Strategy Development
- Market Share Expansion
- Team Leadership
- Coaching
- Training
- Client Relationship Management
- Negotiation
- Issue Resolution
- Multicultural Team Management
- Financial Operations
- Budget Management
- CRM Tools
- Salesforce
- Technology Optimization
- Sales Process Efficiency
Certification
- IELTS, 7
- WES Qualification, Bachelor's degree evaluated and recognized by World Education Services (WES)
Languages
French
Native/ Bilingual
Arabic
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Senior Sales and Office Manager
EF Education First Language Campuses
10.2024 - Current
Senior Sales Coordinator
EF Education First Language Campuses
12.2023 - 10.2024
Regional Sales Manager and Business Development
EF Education First Language Campuses
01.2020 - 11.2023
Admissions and Administration Coordinator
EF Education First Language Campuses
01.2015 - 01.2020
- IELTS, 7
- WES Qualification, Bachelor's degree evaluated and recognized by World Education Services (WES)
Bachelor's - English Literature and Teaching English as a Second Language
University of Algiers 2
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