Kheir Saad
Montreal,Quebec
Summary
I am enthusiastic about leveraging my technical knowledge and practical experience to contribute effectively in a technical support or IT role. My ability to communicate effectively, manage multiple tasks, and provide excellent service makes me well-suited for dynamic and challenging IT environments. Ready to embrace new opportunities and bring a proactive approach to supporting IT infrastructure and end-users.
Overview
7
7
years of professional experience
Work History
Security Guard
Group Trak
09.2020 - Current
- Provided exceptional customer service while monitoring premises and ensuring a safe environment for clients and staff.
- Managed access control and conducted routine patrols, demonstrating strong organizational skills and attention to detail.
- Addressed and resolved security incidents promptly, showcasing effective problem-solving abilities and high customer service orientation.
Parking Lot Attendant
Impark
09.2017 - 10.2020
- Assisted customers with parking and ensured efficient use of parking spaces, demonstrating excellent multitasking and organizational skills.
- Maintained accurate records of vehicle entries and exits, showcasing strong attention to detail and time management.
- Provided friendly and professional service, addressing customer inquiries and concerns with a high level of responsiveness.
Education
GED -
Center 2000
Montreal, QC09.2018
Attestation of Vocational Specialization (AFP) - Business
Jade College
Montreal, QC02.2018
Skills
- Exceptional client care
- Efficient equipment use
- Microsoft Office Suite
- Proficient software skills
- Effective task management
- Strong task organization
- Efficient time handling
- Cleanliness and organization
- Endurance and resilience
- Team player
- Good judgment
- Adaptability
- Helpdesk Services
- Component Replacements
- Troubleshooting and Diagnostics
- Printers and Peripherals
- Network Maintenance
- Updating Software
- Wireless Networking
- Hardware and Software Configuration
- Peripheral Repair
- Mobile Device Deployment
- Troubleshooting Network Issues
- LAN and WAN Assessment
- Friendly and Patient
- Operation System Software
- Technical Support and Assistance
Languages
French
Full Professional
English
Full Professional
Additional Competencies
Bookkeeping
Inventory Management.
Adaptability
Inventory Management
Confidentiality
Attention to Detail
First Aiders
Certification
- CompTIA A+
May 2023
Timeline
Security Guard
Group Trak
09.2020 - Current
Parking Lot Attendant
Impark
09.2017 - 10.2020
GED -
Center 2000
Attestation of Vocational Specialization (AFP) - Business
Jade College
Similar Profiles
JOHN "PAUL" COLLURAJOHN "PAUL" COLLURA
Account Manager – Supply Chain at Trak GroupAccount Manager – Supply Chain at Trak Group
Michael OetterMichael Oetter
Sales Lead at G-TrakSales Lead at G-Trak
Juan RamirezJuan Ramirez
Sales & CS Representative at Trak RacerSales & CS Representative at Trak Racer