Future registered social worker supporting newcomer families and youth with learning abilities through trauma-informed, anti-oppressive, and disability justice practices. Experienced in advocacy, case management, and inclusive program development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Text Responder (Unpaid Work; 14 Hours/week)
Distress Centres Of Greater Toronto
07.2025 - Current
Provide real-time, text-based crisis support to youth and adults experiencing emotional distress, isolation, or suicidal thoughts.
Apply trauma-informed communication techniques and offer accessible options for safety planning and de-escalation.
Use non-directive, client-led responses that prioritize autonomy and emotional regulation.
Participate in clinical debriefs and maintain detailed documentation in line with agency guidelines.
Apply insights from crisis response to youth-focused programming at LDATD, with emphasis on accessibility and emotional safety.
Program Manager (Paid Work; 6 Hours/week)
Learning Disabilities Association of Toronto District
05.2025 - Current
Design and manage YIELD, a youth-focused empowerment program for immigrant youth with ADHD and learning disabilities, including those without formal diagnoses.
Facilitate weekly group sessions on self-advocacy, emotional regulation, and system navigation, using visuals and plain language.
Adapt programming based on youth feedback, incorporating infographic-style materials and multilingual resources to improve accessibility.
Collaborate with teachers and youth workers to integrate learning support strategies into classroom environments.
Ensure inclusive practice by providing content in multiple formats and assessing individual support needs for each participant.
Program Coordinator (Paid Work; 37.5 Hours/week)
Learning Disabilities Association of Toronto District
06.2024 - Current
Coordinate federally funded settlement programs for newcomer clients, with a focus on those with learning disabilities and ADHD.
Supervise program staff and social work students through weekly reflective check-ins promoting inclusive, anti-oppressive service delivery.
Develop and lead plain-language workshops on housing access, ODSP navigation, and community resource mapping.
Monitor service trends using iCARE data and implement responsive changes to address gaps in service for clients with invisible disabilities.
Support families in advocating within school and healthcare systems by co-developing documentation, attending meetings, and clarifying policy language.
Settlement Counsellor and Case Manager/Settlement Outreach Coordinator/LINC Support Facilitator
Learning Disabilities Association of Toronto District
11.2022 - 06.2024
Delivered direct case management to over 1500 newcomer clients, with a focus on neurodivergent individuals and families.
Supported clients through school IEP processes and ODSP applications, advocating for accommodation without requiring formal diagnoses.
Facilitated LINC classroom outreach on community support systems, including education, housing, and legal resources.
Attended service planning meetings with clients to ensure their concerns and goals were clearly represented.
Provided ongoing system navigation support using step-by-step explanations, plain language, and translated tools where needed.
Social Service Worker (Student Placement and Staff)
Working Women Community Centre
01.2021 - 01.2022
Completed over 600-hour field placement followed by paid staff position supporting newcomer women, children, and youth.
Facilitated English conversation circles and citizenship test preparation using culturally sensitive and accessible materials.
Created resource guides in English and Russian to assist clients in accessing child care, shelter, and health services.
Maintained case notes in OCMS and managed short-term case plans for clients navigating urgent needs.
Referred clients to legal aid, women’s shelters, and community food programs while supporting them through application processes.
Education
Bachelor of Social Work -
TMU
Toronto, ON
01.2026
Settlement Counselling & Case Management - undefined
Suicide Text Trainer/Mentor at Distress Centres Of Greater Toronto/Talk SuicideSuicide Text Trainer/Mentor at Distress Centres Of Greater Toronto/Talk Suicide