Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
Generic

Jamil Khazani

Fresno

Summary

Results-driven Operations Manager at Safeway Shipping Solutions with expertise in detailed cost evaluation and vendor negotiation. Enhanced operational efficiency, achieving optimal customer satisfaction through effective communication and problem-solving. Proven track record in financial management and establishing key performance indicators to drive process improvements.

Overview

18
18
years of professional experience

Work History

Operations Manager

Safeway Shipping Solutions
Fresno
06.2024 - Current
  • Performed cost analysis for various projects to determine budget requirements.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Oversaw financial management, budget management, accounting and payroll activities.

Job Site Supervisor

J & J Demo and Junk Removal
Fresno
02.2023 - 11.2024
  • Maintained communication with clients regarding project status updates or changes in schedule or budget.
  • Created schedules for crews based on available resources such as labor, materials, equipment.
  • Identified potential problems before they occurred by conducting regular safety checks.
  • Organized and supervised on-site personnel, subcontractors, and vendors to ensure compliance with construction plans.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Ensured accurate record keeping of all labor hours worked by employees on-site.

Card Dealer

500 Club Casino
Clovis
07.2019 - 09.2023
  • Verified player identification and ensured compliance with gaming regulations.
  • Kept playing area clean and orderly throughout shift.
  • Dealt cards to players according to game rules and regulations.
  • Processed payments accurately at completion of each hand dealt.
  • Cashed out chips for departing players upon request.
  • Maintained a positive attitude towards customers and other employees.

Dual Rate Supervisor

Tachi Palace Hotel & Casino
Lemoore
07.2007 - 07.2019
  • Provided coaching and mentoring support to team members on an individual basis.
  • Monitored staff performance to ensure adherence to company policies and procedures.
  • Resolved customer complaints in a timely manner while ensuring satisfaction levels were met.
  • Verified integrity of table games by monitoring chip purchases and patron play and preventing cheating and loss to casino.
  • Intervened in client and staff disputes and settled disagreements according to casino standards, resulting in satisfied, loyal clients and engaged staff members.

Education

Business

Fresno City College
Fresno, CA

Skills

  • Detailed cost evaluation
  • Operational efficiency enhancement
  • Vendor negotiation
  • Customer satisfaction
  • Effective communication
  • Problem solving
  • Financial management
  • Account recordkeeping

Languages

Arabic
Limited
Farsi
Professional

References

References available upon request.

Timeline

Operations Manager

Safeway Shipping Solutions
06.2024 - Current

Job Site Supervisor

J & J Demo and Junk Removal
02.2023 - 11.2024

Card Dealer

500 Club Casino
07.2019 - 09.2023

Dual Rate Supervisor

Tachi Palace Hotel & Casino
07.2007 - 07.2019

Business

Fresno City College

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Jamil Khazani