Dedicated and detail-oriented professional with over 5 years of combined experience in Warehouse operations, customer service and workplace safety. Proven expertise in inventory control, order distribution, and maintaining a safe and organized work environment. Passionate about contributing to the mission and vision of Nova Scotia Health by ensuring operational efficiency, exceptional customer service, and adherence to safety standards.
· Manage inventory control, ensuring accuracy in receiving, sorting, and distributing packages.
· Assist in the tracking and resolution of shipment-related issues to enhance operational efficiency.
· Handle loading and unloading of delivery vehicles, including large and heavy items.
· Maintain a clean and safe workspace by adhering to workplace safety guidelines.
· Provided exceptional customer service by addressing urgent requests and resolving inquiries effectively.
· Managed customer concerns efficiently while maintaining attention to detail and professionalism.
· Utilized computer programs to input and manage data, ensuring accuracy and timely processing.
· Participate to the delivery of safety training courses such as fall arrest, confined space rescue and other safety programs to R U Safe clients.
· Supervised and ensured adherence to quality service standards and operational guidelines.
· Organized inventory, replenished stock, and managed the accuracy of safety supply levels.
· Trained and supported team members, fostering a collaborative and customer-focused work environment.
· Contributed to daily operations by tracking and resolving supply-related issues.
· Organized storage areas for efficient retrieval of safety items, optimizing space utilization.
· Prepared and packaged orders for shipment, ensuring accuracy and timeliness.
Maintained a clean and safe work environment, following all safety protocols and procedures.
Warehouse Operations and Inventory Control
Customer Service Excellence
SAP and Microsoft Office Proficiency
Organizational and Planning Skills
Team Leadership and Collaboration
Communication and Problem-Solving
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
· Familiarity with SAP Systems (Preferred for Materials Management)
· Workplace Safety and Hazardous Materials Handling Training (e.g., WHMIS)
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
· Familiarity with SAP Systems (Preferred for Materials Management)
· Workplace Safety and Hazardous Materials Handling Training (e.g., WHMIS)