Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khatrina Gano

Hayward

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

20
20
years of professional experience

Work History

Certified Pharmacy Technician

Rite Aid Pharmacy
San Mateo
03.2018 - Current
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Ensured accurate billing information was included on prescription orders prior to processing them.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Events Coordinator /Customer Service Supervisor

Michaels Arts and Crafts
San Mateo
02.2013 - 03.2018
  • Assist and plan kids Birthday parties and craft activities.
  • Schedule Arts and craft classes, and assist with sign ups.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.

  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Trained new employees on company policies and procedures.

Pricing Coordinator

Rite Aid
Redwood City
07.2005 - 03.2018
  • Monitored competitor prices and adjusted accordingly to remain competitive.
  • Created detailed reports of pricing adjustments, discounts, and promotions.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Worked closely with front-end staff to assist customers.

Education

Pharmacy Technician

Pharmacy Technician University
San Mateo, California
03-2018

Associate of Arts - Medical Assistant

Heald College
Hayward, CA
10-2009

Skills

  • Prescription verification
  • Inventory management
  • Insurance claims processing
  • Customer service
  • Time management
  • Team collaboration
  • Medication preparation
  • Data entry
  • Billing accuracy
  • Communication skills

Timeline

Certified Pharmacy Technician

Rite Aid Pharmacy
03.2018 - Current

Events Coordinator /Customer Service Supervisor

Michaels Arts and Crafts
02.2013 - 03.2018

Pricing Coordinator

Rite Aid
07.2005 - 03.2018

Pharmacy Technician

Pharmacy Technician University

Associate of Arts - Medical Assistant

Heald College
Khatrina Gano