Khash Servat
Vaughan,ON
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Bringing valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
12
12
years of professional experience
Work History
Operations Manager
Gardaworld
09.2020 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Maintained key performance indicators and acceptable performance levels and raised KPI by 25% quarterly
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Investigated and resolved departmental non-conformances.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths to maintain 80% manpower at all times.
Roads Traffic Operation Coordinator
York Region
05.2022 - 10.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Entered Permits into Mirasan database and followed up existing Permits.
- Worked with contractors to do Electrical, Gas, Sewer and Utility Locates on Sidewalks and Roads.
- Worked with Regional Police Forces to procure plans on emergency road safety issues during planned events and emergencies.
- Processed and completed 100 daily capital construction permits.
Assistant Coordinator
Crosslinx
06.2021 - 04.2022
- Coordinated survey crew activities and oversaw field operations.
- Gathered, organized, and modeled data for reports and presentations.
- Used Trimble and AutoCAD to create detailed maps from raw field data.
- Entered legal descriptions, lot sizes and other data into online databases through AutoCAD, SurvCAD and CADD interfaces.
- Worked with supervisor to assess needs and determine best courses of action.
- Evaluated project documents and obtained additional information from stakeholders.
Screening Point Manager
GardaWorld
10.2019 - 09.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service
Screening Officer
Canadian Air Transport Security Authority
01.2011 - 10.2019
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
Education
Associate of Applied Science - Civil Engineering Technologist
Seneca College
06.2018
Skills
- Traffic Operation Analysis
- CAD Drawings
- Topographic Mapping
- Dimensional Drawings
- Environmental Impact Studies
- Land Surveying
- Quality Assurance Requirements
- Municipal, Provincial and Federal Building Code Certified
- Staff Management
- Data Archiving
- Staff Training
- High-Pressure Environments
Timeline
Roads Traffic Operation Coordinator
York Region
05.2022 - 10.2022
Assistant Coordinator
Crosslinx
06.2021 - 04.2022
Operations Manager
Gardaworld
09.2020 - Current
Screening Point Manager
GardaWorld
10.2019 - 09.2020
Screening Officer
Canadian Air Transport Security Authority
01.2011 - 10.2019
Associate of Applied Science - Civil Engineering Technologist
Seneca College
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