Khanh Nguyen

*Increased customer satisfaction by providing exceptional service and promptly addressing concerns( return policy, store credit)

*Maintained general knowledge of departments to help customers quickly locate products and merchandise.

*Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.

*Organized and recovered shelves, put away returns.

*Maintained a clean and organized workspace for optimal productivity and safety.

*Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

*Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

*Delivered customer service that resulted in approximately 100 five-star Google reviews over ten-month period

*Collaborated with a team of 6 workers to maintain the average customer wait time of under 7 minutes during peak hours

*Proven ability to learn quickly and adapt to new situations.