Khandi Auger
Fox Lake,AB
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Server/Cashier
Toms Pizza and Steak House
Lac La Biche, AB
04.2021 - 06.2021
- Greeted guests in a friendly and welcoming manner.
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Informed customers of daily specials and menu changes.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Ensured that all restaurant safety guidelines were followed at all times.
- Followed proper cash handling procedures when accepting payments from customers.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Brewed coffee and distributed to guests.
- Trained new employees to perform duties.
- Checked personal identifications during alcohol and tobacco sales.
Front Desk Agent
The Executive House Suites Hotel & Conference Centre
High level, AB
10.2015 - 06.2019
- Register bookings by phone, e-mail, fax or face to face
- Performed high-quality Front Office service and tasks in a high-paced professional environment
- Processed all guest reservations including guest follow up obtaining all necessary information and accurately entering it into computer system
- Register guest, issue room keys, provide info on room location and hotel services, answer phone in courteous manner
- Communicated with hotel housekeeping staff on the status of guest rooms as well as up selling guest rooms and promoting hotel services
- Communicated with hotel guests with information regarding hotel services and nearby restaurants and attractions
- Provided timely responses to email, phone and fax inquiries regarding accommodation and hotel services
- Tracked any incoming reservations, cancellations, or modifications to reservations while updating online and in-house inventory of available rooms
- Worked in different aspects of the hotel including: Hotel Laundry service, Audit, and Breakfast.
Food Server/Cook/Cashier
Hub Mini Mart
High level, AB
06.2015 - 10.2015
- Clean and sanitize food preparation areas as determined by law and company policy
- Portion, arrange, and garnish food before the customer arrives
- Prepare food, season and cook
- Make adjustments to food items to accommodate customers with allergies
- Operates various kitchen appliance such as a blender, oven, grill, or stand mixer
- Keep records and accounts of all food purchases
- Clean and sanitize after closing.
Custodian
Native Friendship Centre
High level, AB
10.2020
- Keep building and property in clean and orderly condition
- Performs heavy cleaning duties
- Sweep, mop, scrub floors
- Gather and empties trash
- Scrub, sanitize, and supply restroom facilities
- Dust furniture, walls, and equipment
- Clean windows, mirrors, and partitions with soap and other cleansers
- Mixes cleaning solutions and chemicals in containers in preparation for cleaning, according to instructions
- Follows procedures for the use of chemical cleaners and power machinery to prevent damage to floors and fixture.
Cashier
Northern Store
Fox Lake, AB
09.2013
- Greet customers including answering phones and directing customer inquiries
- Scan products, operate scanning equipment and fix scanning issues
- Processes credit and debit cards, helping customers use processing equipment
- Examine products being purchased for damages and price accuracy
- Coordinate with retail staff for product inquiries and price checks
- Process receipts and in store coupons for customers
- Train and sometimes supervise new cashiers or retail workers
- Help stock shelves in proximity of the cash register
- Count the cash in the drawer at the end of the day ensuring cash equals receipts.
Education
Grade 11 -
High Level Public School
01.2015
Skills
- Available to work evenings and weekends, and in various work locations
- Able to multi-task ensuring attention to detail in fast paced settings
- Strong leadership skills to work effectively as a team player as well as independently with minimal supervision
- Effective communication skills in written and verbal
- Computer Skills in Reservation and Microsoft System
- Courteous client service delivery skills with attention paid to client satisfaction
- Flexible and resourceful
- Point of Sale (POS) & Credit Card Terminal
- Eager and willing to train
Volunteer Experience
- Tourism-Best Western Mirage Hotel & Resort - Housekeeping orientation and work experience.
- Tourism-Best Western Mirage Hotel & Resort - Kitchen helper orientation and work experience.
Certification
- Pro Serve Liquor License
- Food Safe Certificate
References
REFERENCES ARE AVAILABLE UPON REQUEST
Timeline
Food Server/Cashier
Toms Pizza and Steak House
04.2021 - 06.2021
Custodian
Native Friendship Centre
10.2020
Front Desk Agent
The Executive House Suites Hotel & Conference Centre
10.2015 - 06.2019
Food Server/Cook/Cashier
Hub Mini Mart
06.2015 - 10.2015
Cashier
Northern Store
09.2013
Grade 11 -
High Level Public School
- Pro Serve Liquor License
- Food Safe Certificate
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