Summary
Overview
Work History
Education
Skills
Volunteer Exprerience
Certification
Timeline
Generic

Khalo Ross

Victoria,BC

Summary

Security Guard offering over 6 years of experience in Security. Highly
experienced in de-escalating conflicts and upholding the policies and
procedures outlined by the client. Background includes monitoring
entrances, facility grounds, patrons, and responding to emergency
situations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Security Guard

GardaWorld
Victoria, BC
02.2019 - Current
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.

Security Guard/Medic

Elite Security
Victoria , BC
02.2020 - 05.2021
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Observed patrons and customers to quickly address security situations.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.

Security Guard

Guardteck
Victoria, BC
03.2020 - 05.2020
  • Prepared security reports to document and log theft, accidents and safety violations.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.

Security Guard

Paladin Security
Victoria, BC
02.2016 - 03.2020
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Completed incident reports to record security or loss prevention incidents.

Loss Prevention Officer

Synq Access & Technology
Victoria, BC
09.2017 - 06.2018
  • Used computers and software to generate concise reporting.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.

Grocery Clerk

Fairway Market
Victoria, BC
03.2008 - 06.2016
  • Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Followed instructions to properly arrange merchandise items.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Welcomed customers, offering assistance to help find store items.
  • Answered customers' questions and provided information on store procedures or policies.

Education

High School Diploma -

Victoria High School
Victoria BC
06.2009

Skills

  • Customer Service
  • Verbal and Written Communication
  • Team Player
  • Reliable and Responsible

Volunteer Exprerience

Royal Canadian Mounted Police (Westshore Detachment)  

Speed Watch Volunteer          03/2022 - Current

  • Monitored vehicle speed in school zones located in the municipality of Langford and other requested areas by the general public
  • Community engagement
  • Observed and reported an in-depth report about vehicle speed and included vehicles who were traveling at an excessive amount of speed

Victoria Police Department

 Crime Watch Volunteer              11/2015 - 09/2017

  • Interacting and greeting the public along with answering any specific
    questions that they may have.
  • Actively working as a team to accomplish tasks. Patroling in a team to
    look for suspicious activity while on foot or within the patrol vehicle.
  • Monitoring vehicle speed in specific areas of Victoria/Esquimalt using
    a speed radar and speed reader board.
  • Monitoring motor vehicle drivers using electonic devices while driving
    in specific areas of Victoria/Esquimalt.
  • Community Events.

Certification

  • Standard First Aid & CPR-C

Timeline

Security Guard

Guardteck
03.2020 - 05.2020

Security Guard/Medic

Elite Security
02.2020 - 05.2021

Security Guard

GardaWorld
02.2019 - Current

Loss Prevention Officer

Synq Access & Technology
09.2017 - 06.2018

Security Guard

Paladin Security
02.2016 - 03.2020

Grocery Clerk

Fairway Market
03.2008 - 06.2016

High School Diploma -

Victoria High School

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Khalo Ross