Organized and dependable customer service professional with experience in sales, client support, and multitasking in fast-paced retail environments. Skilled in handling transactions, resolving issues calmly, and building strong client relationships.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Sephora
Vaudreuil-Dorion, Quebec
08.2022 - Current
Delivered personalized service and product recommendations to clients, enhancing their overall experience.
Maintained a clean and visually appealing counter space to promote customer engagement.
Upsold key products, contributing to team sales goals.
Handled multiple customer interactions calmly and efficiently in a fast-paced setting.
Sales Associate
La Vie En Rose
Vaudreuil-Dorion, Quebec
08.2021 - 06.2022
Assisted customers with purchases, returns, and product inquiries.
Maintained organized store displays, and restocked inventory to support seamless operations.
Demonstrated adaptability and a positive attitude during peak hours and seasonal sales.
Soccer Referee
Lakeshore Soccer Club
Kirkland, Quebec
05.2018 - 03.2020
Enforced rules and promoted fairness during youth soccer matches.
Demonstrated quick decision-making and effective communication in high-pressure situations.
Maintained professionalism and a calm demeanor during disputes or conflicts.