Khalil Willis
Chula Vista
Summary
Dynamic professional with a proven track record at Penske Automotive, excelling in automotive detailing and customer service. Recognized for enhancing client satisfaction through meticulous attention to detail and effective communication. Adept at multitasking and prioritizing tasks, ensuring high-quality results under tight deadlines while fostering a positive customer experience.
Overview
8
8
years of professional experience
Work History
Detailer
Penske Automotive
01.2023 - 05.2025
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for our customers
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Community Support Worker
The Rive Apartments
07.2021 - 01.2023
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced tenants well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Mobile Phone Expert
T-moblie
06.2018 - 07.2019
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Established lasting relationships with clients by following up on purchases, ensuring satisfaction with products and services.
- Streamlined the checkout process by accurately processing transactions and handling payments efficiently.
- Participated actively in team meetings for discussing strategies aimed at improving sales performance.
Paintball Referee
Giant San Diego
06.2017 - 07.2018
- Increased customer satisfaction by providing assistance with gear, field layout, and game strategies.
- Collaborated with colleagues to develop new game formats that catered to diverse skill levels and interests among players.
- Improved overall efficiency by assisting in scheduling games and coordinating events for large groups.
- Maintained an organized playing environment by conducting regular inspections and ensuring field cleanliness.
Education
High School Diploma - General Studies
Ramona High School
Ramona, CA06.2017
Skills
- Customer service
- Safety procedures
- Automotive detailing
- Interior detailing
- Work area organization
- Telephone etiquette
- Hospitality and accommodation
- Team collaboration
- Multitasking and organization
- Task prioritization
Timeline
Detailer
Penske Automotive
01.2023 - 05.2025
Community Support Worker
The Rive Apartments
07.2021 - 01.2023
Mobile Phone Expert
T-moblie
06.2018 - 07.2019
Paintball Referee
Giant San Diego
06.2017 - 07.2018
High School Diploma - General Studies
Ramona High School
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