Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
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Khalil El Ouartassi

Data Analyst
Montreal,QC

Summary

Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.

Overview

11
11
years of professional experience
7
7
years of post-secondary education
2
2
Certificates
3
3
Languages

Work History

Security Agent

GardaWorld | Protec Investigation & Security
Montreal, QC
02.2020 - Current


  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Wrote detailed reports of all security breaches and investigations.

Customer Service Associate Cashier

Couche-Tard
Montreal, QC
04.2013 - 11.2017
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Apprentice Auto Mechanic

Discount Car Rental
Montreal, QC
03.2012 - 07.2013


  • Changed, rotated, and balanced tires on different types of vehicles.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Education

Bachelor of Science - Mechanical Engineering

Concordia University
Montreal, QC
01.2016 - 05.2021

Vocational Diploma - Auto Mechanic

Aviron Institue
Montreal, QC
09.2010 - 01.2012

Skills

Inferential Statistics

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Accomplishments

Explore US Bikeshare Data Using Python | Udacity

• Used Python to explore data provided by Motivate, a bike share system provider for many major cities in the

United States. Implemented it using Jupyter Notebook, Pandas and Numpy

• Wrote a code to import the data and answer interesting questions about the data by computing descriptive

statistics

• Wrote a script that takes in raw input to create an interactive experience in the terminal to present these statistics

Investigate a Relational Database Using SQL | Udacity

• Used SQL to query a DVD Rental database

• Queried the database to gain an understanding of the customer base such as customer watching patterns,

payment earnings, and how different stores compare in performance

Software

MySQL

Python (Jupyter Notebooks, Pandas, NumPy)

Bash Scripting

Shell programming

GitHub

Tableau

Power BI

HTML

CSS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Certification

Udacity - Data Science Programming | Python Nanodegree Program

Timeline

Udacity - Data Science Programming | Python Nanodegree Program

08-2023

365 Data Science Program - Data Analyst

06-2023

Security Agent

GardaWorld | Protec Investigation & Security
02.2020 - Current

Bachelor of Science - Mechanical Engineering

Concordia University
01.2016 - 05.2021

Customer Service Associate Cashier

Couche-Tard
04.2013 - 11.2017

Apprentice Auto Mechanic

Discount Car Rental
03.2012 - 07.2013

Vocational Diploma - Auto Mechanic

Aviron Institue
09.2010 - 01.2012
Khalil El OuartassiData Analyst