Khalid Olomi
Toronto,Ontario
Summary
ABOUT ME SKILLS English (intermediate), Farsi (fluent) Multitasking Customer Service Fast Worker G2 Typing speed of 43 WPM Office 365 (OneDrive, Word, PowerPoint) Best in technology Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hudson's Bay
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Seasonal Sale Associated
Urban Planet
02.2022 - 05.2022
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication channels with clients.
- Managed territory budget responsibly by monitoring expenses regularly and making strategic decisions regarding resource allocation for maximum impact on revenue generation.
- Balanced multiple tasks effectively by prioritizing responsibilities, managing time efficiently, and maintaining a strong focus on achieving assigned sales goals.
- Consistently ranked among top-performing Associated Sales Representatives within the organization due to strong work ethic and commitment to achieving results.
Education
Diploma - Wireless Information Networking
Centennial College of Applied Arts And Technology
Scarborough, ON08.2027
High School Diploma -
City Adult Learning Centre
Toronto, ON06.2023
Skills
- Sales Presentations
- Objection handling
- Effective negotiation
- Closing Techniques
- Customer Service
- Customer Relationship Building
- Customer Relations
- Product and Service Sales
Websites
References
- Aamina, Manager of Hudson's Bay, 6477878820
- Robiha, Manager of Urban Planet, (647) 581-1050
Languages
English
Full Professional
Persian
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Sales Associate
Hudson's Bay
08.2022 - Current
Seasonal Sale Associated
Urban Planet
02.2022 - 05.2022
Diploma - Wireless Information Networking
Centennial College of Applied Arts And Technology
High School Diploma -
City Adult Learning Centre
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