Khalid Nofal
London,Canada
Summary
Smart Team Leader offering over four years in Hospitality positions. Successful at handling patron assistance and problem-solving for fast-based and high-end restaurants. Focused and enthusiastic with excellent customer service and conflict resolution skills. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. Dual degrees of Food & Beverage Management and Culinary Arts from accredited colleges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vic's Restaurant Team Leader
Four Points by Sheraton
London , Canada
2023.10 - Current
- Coordinated weekly staff scheduling to ensure adequate coverage during peak business hours.
- Provided guidance and support to team members on all aspects of the restaurant operations.
- Ensured compliance with health, safety, sanitation and alcohol regulations in the restaurant.
- Maintained inventory levels of food, beverages, supplies and equipment to minimize waste and maximize profitability.
- Analyzed sales figures to identify trends in customer preferences or need for menu changes and additions.
- Ensured that dining areas were properly set up prior to opening each day according to established guidelines.
- Managed employee relations issues such as conflict resolution or disciplinary actions.
Summer Co-Op – Cook
Fairmont Banff Springs
Banff , Canada
2023.05 - 2023.09
- Assisted in creating the menu and opening The Club House
- Worked at the German Swiss outlet The Waldhaus and French outlet The Vermilion.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Food and Beverage Supervisor
Edgewood Tahoe Resort
South Lake Tahoe , USA
2020.09 - 2022.09
- Developed and implemented inventory control systems to reduce food costs while maintaining quality standards.
- Managed scheduling of staff in accordance with budget constraints and labor laws.
- Ordered supplies from vendors on a regular basis according to established guidelines.
- Provided ongoing coaching and mentoring for employees in order to improve their job performance.
- Created detailed reports outlining staffing needs, sales figures, inventory levels and other relevant information.
Food and Beverage Intern
Kanuhura- The sun resort
Maldives
2019.10 - 2020.03
- Developed the weekly Arabic Night buffet with different types of desserts
- Assisted in the preparation of food items and beverages according to the kitchen's recipes and standards.
- Organized the work area, equipment, and ingredients to ensure efficient service operations.
- Stocked supplies such as condiments, napkins, cutlery, and other related items for each meal period.
- Greeted customers upon arrival and provided assistance with menu selections when needed.
Cook I
Baghdad hotel
Jordan , AMMAN
2018.11 - 2019.02
- Experienced room service and banquet
- Worked in the hot and cold station.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
Cook
Jasmine breeze restaurant
Az-zarqa , Jordan
2016.07 - 2016.10
- Participated in the soft opening
- Worked in the dinner buffet
- Worked in the pizza station.
Cook
Angela restaurant
Az-zarqa , Jordan
2016.02 - 2016.06
- Experienced international cuisine
- Worked in all the sections of the kitchen.
Education
Diploma - Food And Beverage Managment
Fanshawe College
London, ON2024-04
Diploma - Culinary Arts
Royal Academy of Culinary Arts
Amman, Jordan2020-11
Skills
- Strong leadership
- Hygiene standards
- Task Delegation
- Scheduling Staff
- Guest Relations
- Problem-Solving
- High-volume dining
- Upselling techniques
- Flexible Schedule
Certification
- Food safety And Food Handler
- Smart Serve
- WSET level 2
- Service Excellence
- Prud’homme 2.
- Beef Workshop by the Canadian Beef Centre of Excellence
Accomplishments
- Recognized as Employee of the Week at Kanuhura Maldives for consistently delivering exceptional service and fostering positive guest experiences
- Served as Sous Chef for a graduation project leading 20 student chefs, showcasing leadership and culinary expertise.
- Awarded the Royal Academy of Culinary Arts Scholarship for academic excellence and dedication to the culinary arts.
- Participated in industry-related events and workshops, staying updated on the latest trends and developments in the culinary field.
Languages
English
Full Professional
Arabic
Native/ Bilingual
Timeline
Vic's Restaurant Team Leader
Four Points by Sheraton
2023.10 - Current
Summer Co-Op – Cook
Fairmont Banff Springs
2023.05 - 2023.09
Food and Beverage Supervisor
Edgewood Tahoe Resort
2020.09 - 2022.09
Food and Beverage Intern
Kanuhura- The sun resort
2019.10 - 2020.03
Cook I
Baghdad hotel
2018.11 - 2019.02
Cook
Jasmine breeze restaurant
2016.07 - 2016.10
Cook
Angela restaurant
2016.02 - 2016.06
Diploma - Food And Beverage Managment
Fanshawe College
Diploma - Culinary Arts
Royal Academy of Culinary Arts
- Food safety And Food Handler
- Smart Serve
- WSET level 2
- Service Excellence
- Prud’homme 2.
- Beef Workshop by the Canadian Beef Centre of Excellence
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