Khalid Khawaja
North Hollywood,CA
Summary
Proven security and customer service expert with experience at Empire International Security Inc., adept in facility security and maintaining high levels of situational awareness. Excelled in crowd control, ensuring safety, and fostering strong relationships across departments. Demonstrated exceptional report writing skills and quick emergency response, significantly enhancing organizational security protocols.
Overview
9
9
years of professional experience
Work History
Unarmed Security Guard
Empire International Security Inc.
06.2016 - Current
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Responded quickly to incidents and assessed active situations for security concerns.
Sales Associate
Walmart
03.2016 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Skills
- Facility security
- Crowd control
- Patrolling techniques
- Situational awareness
- Report writing
- Emergency response
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Unarmed Security Guard
Empire International Security Inc.
06.2016 - Current
Sales Associate
Walmart
03.2016 - 03.2019
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