Khalid Khan
Ajax,ON
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at National Banquet Halls. Skilled in cash handling and exceptional customer service, achieving significant improvements in guest engagement and sales techniques. Excelled in a fast-paced environment, leveraging strong work ethic and hospitality service expertise to exceed performance goals. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Event Decorator
AMEVENTDECOR
05.2022 - 05.2024
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Sourced high-quality materials for cost-effective, visually-appealing decorations.
- Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
- Trained new hires on best practices in event decoration, fostering a culture of excellence within the team.
- Collaborated with clients to understand their vision and deliver tailored event décor solutions.
- Created engaging visual displays for various events, including weddings, corporate functions, and social gatherings.
- Enhanced event ambiance by designing and executing creative decoration concepts.
- Coordinated with a diverse team of professionals to provide comprehensive event planning services.
- Increased referral business by cultivating lasting relationships with satisfied clients.
- Developed detailed project timelines to ensure smooth execution of event décor tasks.
- Optimized budget allocation by negotiating contracts with suppliers and vendors.
- Achieved client satisfaction by timely delivery of customized event design projects.
Server
National Banquet Halls
03.2022 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Cultivated warm relationships with regular customers.
Phone Technician
Hello GSM Wireless
01.2021 - 05.2024
- Optimized workflow through clear communication with colleagues regarding pending jobs, facilitating smooth handovers between shifts.
- Collaborated with other technicians to solve challenging technical issues, resulting in improved customer satisfaction rates.
- Stayed up-to-date on industry trends and emerging technologies, enhancing ability to address customer needs effectively.
- Maintained organized workspace, contributing to an efficient work environment and quicker repair turnaround times.
- Managed inventory of replacement parts, ensuring availability for timely repairs.
- Read blueprints and schematics to correctly place equipment.
Education
No Degree - High School
Ajax High School
Ajax, ON06.2026
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Hospitality service expertise
Memory retention
Cleanliness standards
Order Accuracy
Sales Techniques
Supply Restocking
Quality Control
Languages
English
Native or Bilingual
French
Elementary
Urdu
Full Professional
Additional Information
6'1 Male, 16 years old,
Timeline
Event Decorator
AMEVENTDECOR
05.2022 - 05.2024
Server
National Banquet Halls
03.2022 - 05.2024
Phone Technician
Hello GSM Wireless
01.2021 - 05.2024
No Degree - High School
Ajax High School
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