Khalid Ahmed
Los Angeles,CA
Summary
Experienced healthcare financial professional with over four years as a Financial Counselor at CHLA and three years as a Patient Services Representative at Cedars-Sinai. Adept at patient financial advocacy, insurance verification, and revenue cycle management, with a deep understanding of commercial and government health insurance processes. Proven ability to liaise between patients, healthcare providers, and insurance companies to ensure financial transparency and seamless care coordination. Skilled in securing inpatient authorizations, managing patient referrals and transfers, and developing tailored financial solutions to support both patients and hospital operations. Experienced in leading cross-functional collaboration and optimizing financial counseling workflows. Seeking to leverage expertise in patient financial services and healthcare administration to contribute to the success of Children's Hospital Orange County as a Supervisor Financial Counselor.
Overview
12
12
years of professional experience
Work History
Financial Counselor
Children's Hospital Los Angeles (CHLA)
10.2021 - Current
- Liaise between patients, healthcare providers, and insurance companies to clarify treatment costs, insurance benefits, deductibles, and out-of-pocket expenses.
- Educate patients on financial responsibilities by providing detailed cost estimates based on accurate medical coding and assisting with financial assistance programs, including charity care and Medicaid.
- Verify and document patient financial and insurance information, ensuring timely and accurate billing processes.
- Collaborate with billing, patient registration, and utilization management departments to develop and negotiate customized payment plans, supporting the hospital's revenue cycle.
- Secure authorizations for inpatient admissions by proactively contacting health insurance plans and IPA/medical groups, ensuring all pre-admission approvals are obtained and recorded.
- Coordinate patient transfers to other hospitals for insurance reasons, ensuring seamless transitions and continuity of care.
- Work with a wide range of commercial/private and government health insurance providers to facilitate patient financial processes.
- Experience in working with Medical Software including EMR, EHR, EPIC, AllScripts, Veradigm, Appbar, Bi Launch Pad, FirstNet, OTTR, Teletaracking and Surginet.
PSR II - Patient Service Representative - Per Diem
Cedars-Sinai Medical Center
11.2022 - Current
- Answer phones, take accurate messages, schedule patient appointments, manage referrals, and verify insurance eligibility with a strong understanding of healthcare benefits.
- Update patient demographic and insurance information in the CS-Link system accurately and in a timely manner.
- Assist in managing physician schedules and handling patient/provider correspondence as directed.
- Provide general administrative support, manage medical records, and coordinate patient referrals and authorizations while ensuring compliance with healthcare regulatory standards.
- Utilize medical software, including EPIC and CS-Link
Loan and Payroll Clerk
American Finance House Lariba
06.2014 - 08.2021
- Responsible for recording, creating, and maintaining new and existing loan-related paperwork, and accurately checking books on accounts payable/receivable
- Preparation of appraisal documents and working with clients daily to review the accuracy of loan application information
- Responsible for evaluating loan applicants' qualifications, analyzing their credit profiles, and formalizing loan agreements
- Maintaining adherence to regulatory requirements, communicating with clientele, and nurturing referral networks
- Experience working with software such as ADP, NetSuite, Oracle, various ERP, Sage, QuickBooks,Word and Excel
Guest Services - Part Time
Regal Edwards West Covina 18
11.2017 - 06.2018
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
Volunteer
COPE Health Scholars Program
07.2016 - 09.2017
- Aid with basic patient care, administrative help, and front desk
- Experience in working with Medical Software including EPIC
- Volunteer Work
Volunteer
Citrus Valley Health Partners
03.2013 - 07.2015
- Aid with basic patient care and administrative help
Education
B.S. - Accounting And Finance
DeVry University
Pomona, CA05.2020
High School Diploma -
Covina High School
Covina, CA05.2015
Skills
- Clerical Experience
- Hospital Admissions
- Filing
- Computer Literacy
- Telephone Skills
- Medical Terminology
- Medical Office Experience
- Business Math
- Microsoft Office
- Microsoft Powerpoint
- Microsoft Access
- Microsoft Word
- Microsoft excel
- Customer service
- Patient Care
- Patient Scheduling
- Healthcare
- Health Information Management
- Firstpoint
- Allscripts
- Star
- Insurance Verification
- Patient Service Experience
- Patient Registration
- ADP
- NetSuite
- Oracle
- Various ERP
- Sage
- QuickBooks
Professional References
- Sarwat Hai, Supervisor, American Finance House Lariba, 15141 E. Whittier Blvd Ste 400, Whittier, CA, 90603, (626) 673-0241, sarwathai@yahoo.com
- Iqbal Hamiduzzman, Vice President, American Finance House Lariba, 15141 E. Whittier Blvd Ste 400, Whittier, CA, 90603, (562) 693-1241, Ext 120, ihamiduzzman@lariba.com
- Dr. Sean Fox, Professor, SCU of Health Sciences, 16200 Amber Valley Dr, Whittier, CA, 90604, (909) 703-1825, seanfx126@aol.com
- Kirk Myers, Founder and CEO, Dogpound, 627 N. Robertson Blvd, West Hollywood, CA, 90069, (347) 502-3146, kirk@thedogpound.com
Languages
Spanish
Professional Working
Hindi
Full Professional
Urdu
Full Professional
English
Native or Bilingual
Timeline
PSR II - Patient Service Representative - Per Diem
Cedars-Sinai Medical Center
11.2022 - Current
Financial Counselor
Children's Hospital Los Angeles (CHLA)
10.2021 - Current
Guest Services - Part Time
Regal Edwards West Covina 18
11.2017 - 06.2018
Volunteer
COPE Health Scholars Program
07.2016 - 09.2017
Loan and Payroll Clerk
American Finance House Lariba
06.2014 - 08.2021
Volunteer
Citrus Valley Health Partners
03.2013 - 07.2015
B.S. - Accounting And Finance
DeVry University
High School Diploma -
Covina High School
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