KHALID AHMED
7 Somerglen Crescent SW, Calgary,AB
Summary
- Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments.
- Very much keen on building a collaborative work environment through listening, sharing information, and accepting others' points of view in an open, honest, and non-defensive way.
- Have experience in dealing with clients from distinct background in professional manner developed through working at both financial services and retail environment.
- Have several transferable skills such as communication, problem solving, interpersonal skills, attention to detail, and the ability to meet deadlines.
- Achieved knowledge of policy, procedures, agreements, regulations, and standard operating procedures through my business administration degrees
Overview
9
9
years of professional experience
Work History
2nd Assistant Manager (FT Five 8 Hrs. Shifts/week)
McDonald's, Canada
Calgary, AB
11.2023 - Current
- Accountable to generate 15% to 25% in additional revenue by growing customer base through outstanding service.
- Conduct regular meetings with store personnel to discuss performance goals and objectives.
- Control the costs and optimize spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades on weekly basis.
- Accountable for one-on-one meetings with employees to review performance and priorities and provide feedback.
- Enforce company policies and procedures to strengthen operational standards across departments.
- Manage daily cash intake by counting out registers and tabulating profits, also responsible for bank deposit.
- Ensured compliance with safety regulations while administering disciplinary action
when necessary
Swing Manager (FT Five 8 Hrs. Shifts/week)
McDonald's, Canada
Calgary, AB
09.2021 - 10.2023
- Collaborated with McDonald's partners to identify referral opportunities that further grow the customer relationship with McDonald's.
- Engaged actively with the customers to grow McDonald's business by reaching out, generating appointments, and building new relationships within the community.
- Identified opportunities for improvement within the store's operations, sales strategies, and customer service initiatives.
- Built customers confidence on emerging digital trends by educating them on McDonald's apps, and mobile ordering.
- Supervised teams' work to maintain consistent quality and performance levels.
- Recruited new employees by conducting interviews, assessing skillsets and making hiring decisions, and also provided training workers to close skill gaps and improve
overall productivity.
Technology Consultant (FT Five 8 Hrs. Shift Week)
Staples, Canada
Calgary , AB
10.2021 - 01.2022
- Effectively managed to sell $85,000 to $1,00,000 worth of products and plans every month.
- Navigated AS400 to maintain company database with essential account information.
- Also generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Answered customers' questions and addressed problems and complaints in person and also via the phone.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Accounts Manager (FT Five 8 Hrs. Shifts/week)
National Credit Ratings Ltd.
Dhaka, Bangladesh
10.2014 - 09.2016
- Actively listened to customers' needs and guided customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters.
- Proactively engaged with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.
- Accepted and executed client initiated trades and loans over the phone (cold calling) or in person and also provided stock information as requested.
- Prepared quotes for potential clients, upselling special packages and maintained high levels of accuracy.
- Implemented business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).
- Advised distinct professional services firm on internal staffing protocols; interviewed key stakeholders regarding internal vs. external staffing procedures, and capabilities.
Education
BBA - Marketing
Northern Alberta Institute Of Technology (NAIT)
Edmonton, AB04.2021
BBA - Accounting And Finance
American International University-Bangladesh(AIUB)
Dhaka, Bangladesh 05.2014
Skills
- Proficient in using Microsoft Office 365 tools, eg Word, Excel, Powerpoint, Outlook, Teams
- A creative team player who is flexible, cooperative and has the desire to work within a team
- Capable of working independently and take ownership of tasks
- Strong and effective communications skills, both oral and written
- Interests: TED Talks, Fitness, Tutoring, Investment Funds in Canada (IFC)
Timeline
2nd Assistant Manager (FT Five 8 Hrs. Shifts/week)
McDonald's, Canada
11.2023 - Current
Technology Consultant (FT Five 8 Hrs. Shift Week)
Staples, Canada
10.2021 - 01.2022
Swing Manager (FT Five 8 Hrs. Shifts/week)
McDonald's, Canada
09.2021 - 10.2023
Accounts Manager (FT Five 8 Hrs. Shifts/week)
National Credit Ratings Ltd.
10.2014 - 09.2016
BBA - Marketing
Northern Alberta Institute Of Technology (NAIT)
BBA - Accounting And Finance
American International University-Bangladesh(AIUB)
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