Khaliah Silas
Tulare
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. While continuing to demonstrate customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Kaweah Health Medical Center
03.2024 - Current
- Enhanced patient satisfaction by providing efficient registration.
- Greeted and assisted patients with check-in procedures.
- Collected and validated patient demographics and insurance information.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
Head Colorguard Coach
Tulare Western High School
07.2023 - Current
- Promoted good sportsmanship with competing colorguards
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Increased overall team proficiency by using educational drills and activities.
- Organized and led practices to increase competitive attitude and skills.
- Cultivated team player dedication and loyalty by teaching excellent sportsmanship and commitment.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
Receptionist Clerk
Andy Hinojosa CPA
03.2021 - 03.2024
- Directed and oversaw office personal activities
- Prepared packages for shipment by generating packing slips and setting up courier deliveries
- Entered data in Microsoft software to keep records of personal tax information
- Oversaw office inventory by restocking supplies
- Sorted incoming mail and directed to correct personnel each day
- Processed payments and updated accounts to reflect balance changes
- Answered and directed incoming calls using multi-line telephone system
- Scheduled and confirmed appointments
- Pulled and organized requested documentation
Patient Access Specialist- OB Admitting
Community Regional Medical Center Of Fresno
01.2022 - 11.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Collected and validated patient demographics and insurance information.
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Prepared patient identification band and completed admissions papers.
- Trained new staff on hospital processes and procedures.
- Performed patient scheduling and registration functions to serve as initial contact point for hospital visits.
Retail Team Member
Rosa Brothers Milk
08.2020 - 03.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Nursing Major
California State University - Fresno
Fresno, CANursing
San Joaquin Valley College
Visalia, CA04.2026
High School Diploma -
Tulare Western High School
Tulare, CA06.2021
Skills
- Familiar with Microsoft Excel and Word
- Familiar with EPIC and Cerner Soarian
- Organized, Efficient, and Meticulous
- Recordkeeping and bookkeeping
- Multi-line telephone skills
- Technologically savvy
- Customer/ Patient assistance
- Critical Thinking
Certification
American Heart Association- 04/2024-04/2026
Basic Life Saving Certification
- CCMA - Certified Clinical Medical Assistant 07/2024-07/2026
Timeline
Patient Access Specialist
Kaweah Health Medical Center
03.2024 - Current
Head Colorguard Coach
Tulare Western High School
07.2023 - Current
Patient Access Specialist- OB Admitting
Community Regional Medical Center Of Fresno
01.2022 - 11.2023
Receptionist Clerk
Andy Hinojosa CPA
03.2021 - 03.2024
Retail Team Member
Rosa Brothers Milk
08.2020 - 03.2021
Nursing Major
California State University - Fresno
Nursing
San Joaquin Valley College
High School Diploma -
Tulare Western High School
American Heart Association- 04/2024-04/2026
Basic Life Saving Certification
- CCMA - Certified Clinical Medical Assistant 07/2024-07/2026
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