Khaled ElSakka
Windsor,ON
Summary
Strategic and qualified Account Executive with proven success in increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Account Executive
AnywhereWorks
Toronto, ON
03.2022 - Current
- Identified potential new customers through research of industry trends and competitive analysis.
- Collaborated with cross-functional teams such as operations and marketing to identify new growth opportunities.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Performed product demos at conferences, meetings, or other venues as necessary.
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Attended various networking events to identify sales opportunities and build relationships.
- Resolved customer complaints by offering creative solutions and incentives.
- Meeting and exceeding sales quotas and metrics.
- Monitored inbound calls, emails, chat messages, and other channels for incoming customer requests.
- Maintained accurate records of all interactions with customers in a CRM system.
Sales Development Executive
AnywhereWorks
Toronto, ON
01.2021 - 02.2022
- Developed and implemented sales strategies to increase revenue growth.
- Customize product solutions to increase client satisfaction
- Generate sales-qualified opportunities to achieve revenue targets and drive pipeline growth.
- Generate prospective client opportunities through close communication.
Brand Manager – Category Operations
Paris Gallery
Dubai, UAE
01.2010 - 06.2018
- Plans, develops, and implements brand strategies and marketing programs, understands the marketing strategy and plans of brand owners and adopts and implements these in our market to achieve the required sales and profitability targets
- Monitors the inventory and places orders
- Carries out market research and initiates sales promotions as required
- Manages a team of assigned employees.
- Developed and implemented successful marketing strategies for a new brand.
- Analyzed competitors' brands and products to develop unique positioning for the company's offerings.
- Worked with creative teams to design logos, packaging designs, advertisements, digital experiences and more.
- Managed budgets for all marketing activities including advertising spend, events sponsorships and promotional giveaways.
- Collaborated with sales teams on product launches, promotions and pricing strategies.
- Developed partnerships with influencers in relevant industries to promote the brand's message through their channels.
- Created launch plans that included strategic objectives, tactics for execution, timelines for completion and budget allocation.
- Maintained up-to-date knowledge of industry trends so that changes can be incorporated into branding activities accordingly.
- Analyzed market trends, customer requirements and competitive strategy to identify opportunities for increasing customer and business value.
- Planned, developed and led negotiation of key business partnerships.
- Recommended product changes to enhance customer interest and maximize sales.
- Collaborated with other departments to coordinate strategic marketing activities.
Area Sales Manager
Paris Gallery
Dubai, UAE
01.2007 - 01.2010
- Planned, developed, and implemented sales strategies in an assigned region.
- Monitored the performance of sales representatives against goals set by management.
- Provided training and guidance on product knowledge, selling techniques, and customer service.
- Identified new business opportunities within the region through networking activities.
- Created detailed reports on regional sales performance for management review.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Coordinated with logistics teams to ensure timely delivery of goods to customers.
- Generated weekly, monthly, and quarterly reports on sales volume and growth.
- Interacted regularly with senior management to discuss current strategies and future plans.
- Monitored sales team performance and provided effective training to help each reach targets.
- Developed and implemented strategic sales plans to accommodate corporate goals.
- Penetrated new markets by investigating competitor products, services and trends.
Portfolio Analyst – Watches & Accessories Division
Paris Gallery
Dubai, UAE
01.2004 - 01.2006
- To focus on the planning, implementation and monitoring of the financial and operational aspects of the business including sales forecasting re-projections, purchase budget, stock management, in order to meet the sales budget, gross profit, gross margin, and agreed stock levels
- To support the Department head and buyers to ensure that brand objectives are met.
Watches Retail Supervisor
Paris Gallery
Sharjah, UAE
01.2002 - 01.2004
- Responsible for creating a competitive and profitable work environment within the section
- Maximizing sales, minimizing cost and achieving the section's business objectives
- Handling Sales Generation
- Staff Management
- Handling the Registration and stock management
Education
Post Graduate Certificate - Marketing Management
Fanshawe College of Applied Arts And Technology
London, ON06-2021
MBA - Advanced Business Administration
Swiss Business School - SBS
UAE05-2018
BBA - Business Administration
International University
Missouri - USA06-2005
Skills
- Customer Relationship Management
- Brand & Sales Management
- Account Management
- Business Development
- Account planning and servicing
- Data Analysis
- Lead Development
- Customer Relationship Management (CRM)
- Relationship building and management
- Sales strategies implementation
- Territory Management
- Product positioning
- B2B Sales - Saas
Personal Information
- Place of Birth: Beirut
- Date of Birth: 12/12/79
- Gender: Male
- Nationality: Palestinian - Canadian
Hobbies and Interests
Traveling & Sports.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Certification
- Luxury Retail and Leadership Course
- Social selling with LinkedIn
- SEO - Google Analytics
- Google AdWords
Accomplishments
- Best Area Sales Manager.- Granted and awarded in 2009
- Brand Development Award 2015
- Brand Sales Achievement Awards 2016 & 2017
- Achieved significant sales records for different watches brands.
- World Wide Sales record for Aigner Watches.
References
References available upon request.
Timeline
Account Executive
AnywhereWorks
03.2022 - Current
Sales Development Executive
AnywhereWorks
01.2021 - 02.2022
Brand Manager – Category Operations
Paris Gallery
01.2010 - 06.2018
Area Sales Manager
Paris Gallery
01.2007 - 01.2010
Portfolio Analyst – Watches & Accessories Division
Paris Gallery
01.2004 - 01.2006
Watches Retail Supervisor
Paris Gallery
01.2002 - 01.2004
Post Graduate Certificate - Marketing Management
Fanshawe College of Applied Arts And Technology
MBA - Advanced Business Administration
Swiss Business School - SBS
BBA - Business Administration
International University
- Luxury Retail and Leadership Course
- Social selling with LinkedIn
- SEO - Google Analytics
- Google AdWords
Similar Profiles
Cassandra YoungCassandra Young
Client Experience Associate at AnywhereWorksClient Experience Associate at AnywhereWorks
Jenell ValentineJenell Valentine
Receptionist/Intake Worker at AnywhereWorksReceptionist/Intake Worker at AnywhereWorks
LORI CVIJETICLORI CVIJETIC
Senior Learning and Development Coordinator at AnywhereWorksSenior Learning and Development Coordinator at AnywhereWorks