Khai McCoy
Nekter Juice Bar Inc.
Valencia
1
Certification
4
years of professional experience
Dedicated Shift Lead recognized for enhancing guest relations and improving workflow processes. Committed to mentoring team members, managing inventory effectively, and delivering exceptional customer experiences that drive repeat business.
Work History
Shift Lead
3 Years 7 Months- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored team members on product knowledge and customer service best practices.
- Streamlined workflow processes to enhance efficiency during peak business hours.
- Managed inventory levels, coordinating restocking efforts to minimize shortages.
- Resolved customer inquiries and complaints, fostering positive relationships for repeat business.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma
Skills
Customer engagement
Team development
Team motivation
Conflict resolution
Workplace safety
Inventory management
Certification
- Food handler's Certification (Arizona)
Timeline
Shift Lead
Nekter Juice Bar Inc.
12.2022 - 07.2026Read More
Stone Mountain Highschool
High School Diploma
Read More