Khadijah Henry
Toronto,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, exceptional time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bottle Service
Sankofa Restaurant & Lounge
Hamilton, ON
06.2020 - 06.2022
- Enhanced customer experience by providing timely and efficient bottle service to VIP guests.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Enhanced customer experience by providing personalized bottle service and maintaining a high standard of professionalism.
- Streamlined bottle service process by effectively coordinating with bar staff and management, ensuring timely delivery of orders.
Bartender
Yaz Lounge
Richmond, ON
01.2019 - 12.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Barback
Central Bar And Grill
Toronto, ON
04.2017 - 04.2018
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Education
Community & Justice Services - Criminal And Social Justice
Centennial College of Applied Arts And Technology
Scarborough, ON06.2014
Skills
- Customer Service
- Knowledge of Community Services and Programs
- Exceptional Tableside Service
- Customer focused-service
Languages
English
Professional Working
Certification
Smart Serve
Toronto, On
08/06/2021
Smart Serve
Toronto, On
08/06/2021
Timeline
Bottle Service
Sankofa Restaurant & Lounge
06.2020 - 06.2022
Bartender
Yaz Lounge
01.2019 - 12.2021
Barback
Central Bar And Grill
04.2017 - 04.2018
Community & Justice Services - Criminal And Social Justice
Centennial College of Applied Arts And Technology