Summary
Overview
Work History
Education
Skills
Timeline
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Khadijah Ghauri

Mississauga,ON

Summary

Bilingual French professional with a proven track record in customer service, social media management, post design, and administrative tasks. A dedicated and adaptable team player, adept at fostering positive client relationships while delivering impactful and visually compelling content across diverse communication channels.

Overview

2
2
years of professional experience

Work History

Concierge Agent

Aritzia
10.2023 - 02.2024
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Responded to customer calls and emails to answer questions about products and services.
  • Identified issues, analyzed information and provided solutions to problems.

Graphic Design Manager

CanCulture
10.2023 - 04.2024
  • Created visually appealing graphics for a range of print and digital media.
  • Managed content across multiple platforms for widest audience reach.
  • Organized, prioritized and managed multiple projects according to dedicated release schedule.

Receptionist

The Progressive Healing Clinic
04.2024 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

Pharmacy Intern

McKesson
06.2022 - 09.2022
  • Established and maintained patient profiles, by updating the organizational database with current information
  • Supported pharmacists with day-to-day activities and pharmacy
  • Coordinated with insurance representatives to process claims and calculate correct patient co-pay information.

Social Media Marketing Intern

Muna Swimwear
02.2024 - 04.2024
  • Increased brand visibility by crafting and implementing creative social media campaigns.
  • Assisted in the development of a comprehensive content calendar, ensuring consistency across all social media platforms.
  • Utilized analytics tools to track campaign performance, making data-driven adjustments for improved results.

Education

Bachelor of Arts - Journalism - New media

Toronto Metropolitan University
Toronto, ON
09.2026

Skills

  • Verbal and Written Communication
  • Database Entry
  • Organization and Time Management
  • Customer Service
  • Flexible and Adaptable
  • Multitasking
  • Microsoft Office proficiency
  • Problem-solving abilities
  • Team collaboration
  • Adobe Lightroom Knowledge

Timeline

Receptionist

The Progressive Healing Clinic
04.2024 - Current

Social Media Marketing Intern

Muna Swimwear
02.2024 - 04.2024

Concierge Agent

Aritzia
10.2023 - 02.2024

Graphic Design Manager

CanCulture
10.2023 - 04.2024

Pharmacy Intern

McKesson
06.2022 - 09.2022

Bachelor of Arts - Journalism - New media

Toronto Metropolitan University
Khadijah Ghauri