Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Kha Nguyen

Williams Lake,Canada

Summary

Friendly and adaptable bilingual professional fluent in English and Vietnamese, with hands-on experience in customer service, food service, and admin roles. Quick to learn new skills and work well with others, even when things get busy. Currently studying Philosophy and aiming to become a military officer. Always ready to bring a positive attitude and strong work ethic to any team.

Overview

3
3
years of professional experience

Work History

Receptionist & Payroll Clerk

Queens Nails & Spa
Williams Lake, Canada
05.2024 - 09.2024
  • Continued receptionist and payroll responsibilities under new ownership (formerly LVy Nails & Spa)
  • Maintained consistency in customer service, appointment scheduling, and payroll processing
  • Supported smooth transition of business operations during ownership change

Waiter

LVy Vietnamese Pho
Williams Lake, Canada
04.2023 - 09.2023
  • Greeted and served customers, took food orders, and delivered meals with efficiency and professionalism
  • Managed dine-in and take-out orders while maintaining cleanliness of dining area
  • Provided attentive and friendly service to enhance customer satisfaction

Receptionist & Payroll Clerk

LVy Nails & Spa
Williams Lake, Canada
12.2022 - 04.2023
  • Answered phone calls, managed walk-ins, and scheduled customer appointments using salon booking software
  • Greeted customers and provided front-desk service with professionalism and courtesy
  • Handled payroll calculations for nail technicians, including commission splits between staff and ownership
  • Maintained daily transaction records and staff hours with accuracy and confidentiality

Line Cook

Red Lobster
London, Canada
08.2021 - 08.2022
  • Operated high-volume kitchen stations including saute, fry, broil, and grill
  • Served as 'Quarterback,' managing the expediter role to coordinate dish timing and plating across the line
  • Ensured food quality, cleanliness, and compliance with health and safety regulations
  • Communicated with kitchen and service staff to ensure timely and accurate orders
  • Thrived under pressure during busy service hours i.e. Sunday, Mother's and Father's Day, while maintaining precision and speed

Education

Bachelor of Arts - Philosophy

Western University
London, ON
06-2027

High School Diploma -

Clarke Road Secondary School
London, ON
06-2022

Skills

  • Customer Service
  • Critical thinking
  • Bilingual Communication
  • Team collaboration
  • Time management
  • Problem solving
  • Typing & Computer Proficiency
  • Adaptability
  • Quick Learner

Languages

Vietnamese
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Receptionist & Payroll Clerk

Queens Nails & Spa
05.2024 - 09.2024

Waiter

LVy Vietnamese Pho
04.2023 - 09.2023

Receptionist & Payroll Clerk

LVy Nails & Spa
12.2022 - 04.2023

Line Cook

Red Lobster
08.2021 - 08.2022

Bachelor of Arts - Philosophy

Western University

High School Diploma -

Clarke Road Secondary School
Kha Nguyen