Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keziah Nicolle Saturnino

Brampton,ON

Summary

Self-motivated individual with leadership, organizational and customer relations skills. Independently solves problems with a positive attitude.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Carvery Clerk

Fortinos
05.2022 - Current
  • Skilled at working independently and collaboratively in team environment.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor or manager.
  • Responded to customer inquiries via phone or in-person regarding catering orders.
  • Maintained filing system to organize catering orders for easy retrieval of information.
  • Operated cash register for cash, and debit/credit card transactions and voided transactions; process payments via phone.
  • Responsible for full preparation and stocking of department; and effectively preparing and cooking carvery products according to Company standards and food safety.
  • Assisting department manager in training and direction of new staff.

Commercial Cleaner

Jan Pro Franchise (Family Business)
12.2022 - Current
  • Organized and used industrial cleaning products following strict safety procedures.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Setting long-term goals and establishing business plan.
  • Resolving customer issues and escalating major issues to franchisee.

Long Term Facility Aide

Holland Christian Homes
09.2019 - 10.2020
  • Assisting in event planning and execution of events, e.g. music program.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Delivered food to residents.
  • Transported patients between rooms and appointments.
  • Reported patient requests, concerns, and other observations to staff.
  • Provided support and companionship to patients in need of assistance, e.g. patients with dementia.

Summer Camp Counselor

JIL
07.2019 - 08.2019
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Organized and guided group activities by leading, guiding, and participating with campers.
  • Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
  • Prepared and submitted daily and weekly reports to keep records of campers' attendance, behavior and progress.

Event Volunteer

James Potter Public School
04.2018 - 04.2018
  • Provided general cleaning of venue spaces before, during, and after events.
  • Greeted guests and welcomed parents to event.
  • Utilized great communication and interpersonal skills when interacting with parents and staff to promote smooth and efficient operations.
  • Part of face painting stand, applied face paint on children.

Education

Honours Bachelor of Arts - Psychology

York University
Toronto, ON
06.2025

High School Diploma -

David Suzuki Secondary School
Brampton, ON
06.2020

Skills

  • Trained in Data Analysis (worked with jamovi,statistical software, analyzing descriptive and inferential statistics in psychology)
  • Practiced in Microsoft Office
  • Customer Service
  • Attention to Detail
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Creativity

Certification

  • [User Experience (UX) Deign], [Google] - [April 2023- current]

Timeline

Commercial Cleaner

Jan Pro Franchise (Family Business)
12.2022 - Current

Carvery Clerk

Fortinos
05.2022 - Current

Long Term Facility Aide

Holland Christian Homes
09.2019 - 10.2020

Summer Camp Counselor

JIL
07.2019 - 08.2019

Event Volunteer

James Potter Public School
04.2018 - 04.2018

Honours Bachelor of Arts - Psychology

York University

High School Diploma -

David Suzuki Secondary School

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Keziah Nicolle Saturnino