Project Coordinator Co-op
Kezia Mary Abraham
UHN, University Health Network
Toronto,ON
1
Certification
5
years of professional experience
Forward-thinking project management specialist with over 3 years of experience providing service-oriented project management approach. Possess the ability to work efficiently in a team or independently and support continuous improvement. Passionate to enhance patient care with healthcare experience and project management knowledge to deliver high-quality clinical projects.
Work History
Project Coordinator Co-op
5 Months- Ensured that project goals and objectives are accomplished within the time frame, and budget
- Responsible for completing critical tasks while ensuring accuracy and completion on-time
- Presented project updates to internal stakeholder groups, and external stakeholders
- Managed strategic customer relationships and individual project success
- Training and on-boarding of new employees
- Provided continuous support to the Project Manager and project status
- Monitored schedules and identified and participated in resolving conflicts or delays
- Participated in calls with internal and external stakeholders
- Used coordination and planning skills to achieve results according to schedule.
- Exceeded goals through effective task prioritization and great work ethic.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
Project Analyst
3 Years 1 Month- Provided administrative support to the Project Manager in optimizing the process flow.
- Collaborated with the project team, managed, and responded to information requests of clients by performing documentation, follow-up, and support to ensure all project deliverables are met.
- Determined root cause of problems and issues to implement courses of action required to implement solutions.
- Led integration of Customer Relationship Management (CRM) systems, producing 98% customer satisfaction.
Education
Master of Science - Project Management
GPA: 3.9/ 4.0
Bachelor of Technology
GPA: 3.0/ 4.0
Skills
Continuous Process Improvement
Time management
Detailed-oriented
Customer Relationship
Problem Solving
Effective Communication
Project Management (Methodologies & Tools)
Status Reporting
Change Management
Resource Management
MS Project 2019
MS Office Suite- Word
Excel
Outlook
MS Teams
and PowerPoint
Data Management
Inventory Management
Utilization Management
Certification
Student Member, Project Management Institute- Present Project Management Professional (PMP)- In progress IBM Design Thinking, 2019 IBM Agile Explorer, 2019
Timeline
Project Coordinator Co-op
UHN, University Health Network
04.2022 - 09.2022Read More
Project Analyst
IBM, International Business Machines
06.2017 - 07.2020Read More
Karunya University
Bachelor of Technology
Read More
Northeastern University
Master of Science from Project Management
Read More