Kezia
Kelowna
Summary
Dynamic Health Care Assistant with a proven track record at Interior Health Authority, skilled in patient hygiene management and conducting intakes. Recognized for delivering holistic care and fostering patient dignity while effectively communicating with nursing staff. Adept at enhancing patient comfort and safety, ensuring a high standard of care in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Health Care Assistant
Interior Health Authority
01.2025 - Current
- Assisted with patient hygiene, physical comfort, eating, drinking, and mobility while observing and reporting specific changes.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained a clean environment with due consideration to health and safety issues and infection control policy.
- Delivered a high standard of holistic care to patients to promote equality and dignity.
Retail Store Manager
Shell Canada
07.2023 - Current
- Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Optimized store displays and appearance via strategic merchandising.
- Submitted orders for new inventory.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Administrative Assistant
BLS International Services
01.2023 - 06.2023
- Answered multi-line phone system, routing calls, delivered messages to staff, and greeted visitors.
- Maintained inventory of office supplies and placed orders.
- Continually sought methods for improving daily operations, client communications, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
Vendor Assistant
Amazon
09.2021 - 01.2023
- Developed bottom-up forecasting plans for the territory, addressing sales goal attainment.
- Built an extensive network of business contacts to increase sales opportunities.
- Distributed pamphlets and other informational literature on Amazon products.
- Pursued existing and potential customers by phone, email, and text to generate leads and close sales.
Education
Health Care Assistant
Sprott Shaw College
Kelowna, BC12-2024
Associate of Arts - Criminology
University Canada West
Vancouver, None12-2022
Skills
- Patient hygiene management
- Transport patients
- Conducting intakes
- Patient evaluations
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Health Care Assistant
Interior Health Authority
01.2025 - Current
Retail Store Manager
Shell Canada
07.2023 - Current
Administrative Assistant
BLS International Services
01.2023 - 06.2023
Vendor Assistant
Amazon
09.2021 - 01.2023
Health Care Assistant
Sprott Shaw College
Associate of Arts - Criminology
University Canada West
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