KEYVAN RAINS
Santa Barbara
Summary
Aspiring healthcare operations leader with hands-on experience supporting psychiatric practice administration, hospital performance improvement, and AI-enabled clinical documentation systems. Skilled in process optimization, provider recruitment, and cross-functional collaboration within clinical environments. Motivated to advance care efficiency and patient outcomes through a Master of Healthcare Administration.
Overview
2
2
years of professional experience
Work History
Market Researcher
Polis Assist
Santa Barbara
09.2025 - Current
- Conduct research to support user acquisition strategy for a parking-tech startup.
- Provide concise competitive analyses supporting business development.
Cofounder & Business Administrator
Crestmind LLC
Santa Barbara
05.2024 - Current
- Recruited and onboarded 5 psychiatric providers, increasing candidate pipeline by ~50%.
- Implemented AI-enabled clinical dictation, reducing documentation time by ~50%.
- Managed payroll operations for 5 employees, ensuring accuracy and compliance.
- Built foundational business infrastructure for a new psychiatric practice.
- Improved documentation quality and continuity of care through workflow enhancements.
Healthcare Executive Intern
Cottage Health
Santa Barbara
07.2025 - 09.2025
- Shadowed hospital leadership in Imaging, Surgery, and Rehabilitation operations.
- Supported Lean improvement efforts focused on modality utilization and patient access.
- Contributed to SBAR and A3-based operational assessment and solution discussions.
Content Marketing Intern
The Joy App
London
05.2025 - 07.2025
- Enhanced NHS-focused sales decks with clear visual messaging and storytelling.
- Created prototype AI chatbot to streamline marketing case-study collection.
- Conducted digital health research to strengthen NHS market positioning.
Education
B.A. - Economics & Business, Psychology Minor
Westmont College
Santa Barbara, CA05.2026
Skills
- Recruiting and payroll management
- Budgeting and tax compliance
- Business formation and documentation
- EMR documentation
- Lean principles application
- AI dictation technology
- Excel proficiency
- Organizational skills
- Cross-functional collaboration
Core Skills
Recruiting, Payroll, Budgeting, Business Formation, EMR documentation, Lean Principles (SBAR, A3), AI dictation, Microsoft Office, Google Workspace, Process documentation, Cross-functional collaboration
Leadership And Engagement
- Student Alumni Association - Westmont College, 08/01/23, 05/31/24, Supported alumni engagement and coordinated student networking activities.
- Pre-Health Club - Westmont College, 08/01/22, 05/31/24, Engaged with visiting medical programs and healthcare pathway discussions.
Timeline
Market Researcher
Polis Assist
09.2025 - Current
Healthcare Executive Intern
Cottage Health
07.2025 - 09.2025
Content Marketing Intern
The Joy App
05.2025 - 07.2025
Cofounder & Business Administrator
Crestmind LLC
05.2024 - Current
B.A. - Economics & Business, Psychology Minor
Westmont College