Keyra Moore

Professional with solid experience in providing clinical and clerical support in medical settings. Adept at patient care, administrative tasks, and maintaining smooth office operations. Known for strong collaboration, reliability, and adaptability. Skilled in patient scheduling, medical record management, and assisting healthcare providers. Valued for effective communication and problem-solving abilities.

• Entrepreneurial spirit ability to deliver results in high pressure deadline environment
• Extremely energetic, dependable, self-motivated, with great collaborative work integrity
• Solid computer skills operating programs; Microsoft Word, Onesite, Kipu, ID6, QSI, Columnar, AEVS/QMEIS, MEIS, QNXT, EPIC, POWERCHART, CERNER, PASSPORT, CARECONNECT

• Patient Authorization Rep, UCLA Health, Financial Clearance Unit, Los Angeles, CA, 12/01/20, Present, Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers, Verifying insurance and entering insurance benefits information into the CareConnect system prior to appointments, Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization, Informing patients of their financial responsibility, Answering a busy phone system, Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives
• Clinical Admin Assistance, Los Robles Health Care Home-health and Hospice, 08/01/22, Current, Performed leadership functions in oversight of staff and daily operations of a quality hospice care company, Coordinated hospice services effectively while ensuring families and patients received the highest quality of care, Developed effective referral networks consisting of nurses, doctors, hospitals, churches, insurance companies and other organizations of symbiotic relationships, Conceptualized and presented informative seminars to the community and referral sources regarding the benefits and capabilities of hospice, Reorganized and streamlined intake and other document-based procedures for greater ease of patients, families and staff members, Utilizing Forcura and providing assistance for all UR chat with all disciples. Physical Therapy, Medical social worker, Occupational therapy and Speech Therapy, Completed and uploaded all transfer admissions home health
• Patient Access Representative, Keck USC Medical Center, Internal Medicine/ Family Medicine, Los Angeles, CA, 10/01/18, 12/01/20, Schedule future appointments for Endocrinology, General internal medicine, Geriatrics, GI/Liver, Infectious Disease, Nephrology, Pulmonary, Rheumatology, Prep patient labels per Cerner and PowerChart for next day services, Records insurance information and obtains pre-approval for treatment if needed, Relays information between patients and other staff members, and provides them with updates as needed, Assists patients during checkout, and ensures they have post-treatment instructions if required, Refers individuals to outside agencies when unable to meet their needs, Calculates payment information, accepts funds, and credits accounts accordingly, Check Out/ Check in Patients and schedule future appointments with specialist via scheduling book