Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keyonie Edward

Toronto,ON

Summary

Proven team player with a strong work ethic, I excel in customer service and time management, demonstrated through leadership roles at Shoppers Drug Mart. Skilled in streamlining processes and mentoring staff, I significantly reduced cashier ramp-up time, ensuring financial accuracy and enhancing customer satisfaction.

Overview

6
6
years of professional experience

Work History

Cashier/sandwich Maker/key Holder

Pumpernickles Delicatessen
02.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Front Cash/Lead Key Holder

Shoppers Drug Mart
05.2021 - 02.2023
  • Conducted regular audits of cash registers, ensuring accuracy in financial reporting and adherence to company policies.
  • Mentored new cashiers, providing thorough training on company policies and procedures.
  • Streamlined cashier training materials to maximize ease of learning for new employees, reducing ramp-up time significantly.
  • Provided exceptional leadership in guiding team members toward achieving individual performance goals while maintaining a cohesive team dynamic.
  • Assisted in reducing wait times by streamlining the cash handling process and improving cashier performance.

Cashier

Rona
05.2018 - 09.2018
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Westview Centennial Secondary School
06-2020

Skills

  • Customer Service
  • Work ethic and integrity
  • Team player
  • Time management skills

Languages

French

Timeline

Cashier/sandwich Maker/key Holder

Pumpernickles Delicatessen
02.2023 - 01.2024

Front Cash/Lead Key Holder

Shoppers Drug Mart
05.2021 - 02.2023

Cashier

Rona
05.2018 - 09.2018

High School Diploma -

Westview Centennial Secondary School

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Keyonie Edward