Keyaura Church
Lethbridge,AB
Summary
Medical Office Assistant & Unit Clerk student with strong administrative experience, excellent communication skills, and a proven ability to manage high-volume workflows with accuracy. Skilled in scheduling, documentation, and maintaining confidential records. Brings a patient-centered approach, strong multitasking abilities, and readiness to support clinical teams by managing the flow of information, coordinating communication, and ensuring accurate charting in fast-paced healthcare environments.
Overview
10
10
years of professional experience
Work History
Installation Coordinator
RONA+ (Formerly Lowe's)
Lethbridge, AB
02.2024 - Current
- Coordinate complex schedules and act as the primary communication point between clients, installers, and internal departments, ensuring timely and accurate information flow.
- Prepare quotes, work orders, and documentation with strong attention to detail and accuracy.
- Track inventory and manage procurement timelines to prevent delays.
- Prioritize multiple competing tasks and adapt quickly to changing demands in a fast-paced environment.
- Maintain confidential customer information in accordance with policy.
Practicum Student
Chinook Regional Hospital - Unit 4A
Lethbridge, AB
02.2026 - 03.2026
- Managed patient records and documentation to ensure accurate data entry and retrieval.
- Coordinated scheduling for appointments, optimizing staff and resource allocation.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Arranged discharges and patient transportations.
Head Cashier
Lowe's Home Improvement
Lethbridge, AB
03.2020 - 02.2024
- Managed customer concerns with professionalism, discretion, and strong conflict-resolution skills.
- Processed and transcribed customer orders with high accuracy and attention to detail.
- Maintained confidential customer accounts and ensured proper documentation.
- Supported inventory control, stock placement, and daily operational coordination.
- Provided leadership to front-end staff and contributed to a collaborative team environment.
Volunteer
Ridgeview Lodge
05.2016 - 09.2019
- Helped organized community events to enhance resident engagement and foster relationships.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Assisted in daily operations, ensuring a welcoming environment for all visitors.
Education
Medical Office Assistant And Unit Clerk
Lethbridge Polytechnic
Lethbridge, AB05-2026
High School Diploma -
Raymond High School
Raymond, AB06-2019
Skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Knowledge of medical terminology and clinical documentation
- Experience handling confidential and sensitive information
- Multitasking and prioritizing in high-pressure environments
- Reception, scheduling, and customer service experience
- Problem-solving and adaptability
- Team collaboration and leadership
- N95 mask fitted; infection control awareness
Timeline
Practicum Student
Chinook Regional Hospital - Unit 4A
02.2026 - 03.2026
Installation Coordinator
RONA+ (Formerly Lowe's)
02.2024 - Current
Head Cashier
Lowe's Home Improvement
03.2020 - 02.2024
Volunteer
Ridgeview Lodge
05.2016 - 09.2019
Medical Office Assistant And Unit Clerk
Lethbridge Polytechnic
High School Diploma -
Raymond High School