KEYANNA FORRESTER
Hamilton,Canada
Summary
Detail-oriented team player with strong organizational skills. Successfully manages multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that provides professional challenges and allows utilization of interpersonal skills, excellent time management, and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Fortinos Supermarket
Ancaster, ON
10.2023 - 11.2023
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Manager of Operations
Amazon
Hamilton
04.2022 - 08.2022
- Worked with a commitment to customer care and the Amazon mission.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Church Helper
Ancaster
01.2019 - 01.2020
- Taught Sunday school classes to impart values of faith.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
- Prepared meals for church members and guests for funerals or special events.
- Greeted guests with bulletins, directions, and friendly conversation.
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
Cinnabon
Hamilton
01.2019 - 10.2019
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained accurate inventory of baking supplies and ingredients.
Education
Diploma -
St. Jean de Brébeuf Catholic Secondary School
06.2020
Skills
- Fast Learner
- Ability to Multitask
- Customer Service
- Leadership Skills
- Ability to Work in a Team
- Adaptability
- Communication Skills
- Ability to Work Under Pressure
- Upbeat and Outgoing Attitude
- Documentation And Reporting
- Heavy Lifting
- Prioritizing Orders
- Flexible Schedule
- Verifying Order Accuracy
Languages
English
Native or Bilingual
References
- Shantel Allen, Cinnabon, 9058181116
- Adriana Brown, Church Helper, 6893085426
- Leon D., Amazon, 2894894271
Extracurricular Activities
Student Council, Hamilton, 09/01/22, 06/01/22, I served my grade as a hard working student council member.
Timeline
Personal Shopper
Fortinos Supermarket
10.2023 - 11.2023
Manager of Operations
Amazon
04.2022 - 08.2022
Church Helper
Ancaster
01.2019 - 01.2020
Cinnabon
01.2019 - 10.2019
Diploma -
St. Jean de Brébeuf Catholic Secondary School