Keya Metzger

Warehouse:

• Fill orders put in through Meditech/Oracle, maintain accurate stock counts
• Verify orders by comparing names and quantity of items packaged with shipping documents
• Assess appropriate material handling equipment needs to load, unload, move or store materials.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Region-Stores:

• Maintain supply rooms and replenish supplies as needed
• Input supply orders in through Oracle
• Analyze inventories to determine how to increase inventory turns, reduce waste and optimize customer service.
• Document physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
• Perform data entry and completed proper paperwork.
• Monitor and adjusted inventory levels to meet customer needs and demands.
• Develop and implement strategies to keep stocks organized and reduce excess inventory.
• Streamline receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.

• Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
• Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
• Assisted patients with supply purchases
• Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
• Took patient SP02 and heart rate
• Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
• Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Explain and download Level III Sleep Studies
• Administrative support for Doctors and Respiratory Therapists
• Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Earned management trust by serving as a keyholder, responsibly opening and closing store
• Developed reputation as an efficient service provider with high levels of accuracy
• Conducted weekly walk throughs with the manager to plan interior visual display
• Politely assisted customers in person or via telephone
• Monitored cash drawers in multiple checkout stations to ensure adequate cash
• Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
• Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.