Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KEWIN MADTHA

Scarborough,ON

Summary

Resilient and organized Assistant Manager of Operations, proficient in organizing schedules, managing inventory and enhancing financial controls. Effectively plan sales strategies, coordinate service initiatives and motivate employee excellence. Recognize team weaknesses and optimize plans to drive growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager of Operations

NORWESTIN DRUGS Inc.
Toronto, ON
08.2022 - Current
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
  • Enhanced employee management by developing schedules, tracking time and administering payroll.
  • Managing daily operational resources (physical, financial, human) of the store standards
  • Assist in achieving projected sales growth targets using different financial methods
  • Consistently exceed sales target of $7000 per day and customer satisfaction over store target of 75%
  • Coordinated with Store Manager in different operational issues and promotional activities.

Front Store Supervisor

SHOPPERS DRUG MART
Toronto, ON
01.2021 - 08.2021
  • Recorded all invoices from suppliers into correct Accounts Payable account
  • Communicated with vendor representatives to resolve damaged shipments and item shortages
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Recorded regular progress and issues with products
  • Double-checked cargo inventories and documentation for accuracy
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Trained team members in successful strategies to meet operational and sales targets.

Merchandiser

SHOPPERS DRUG MART
Queen Street East, Toronto, ON
05.2018 - 12.2020
  • Executed merchandising and floor moves based on seasonal changes, business needs, and trends
  • Established strong vendor relationships to maintain and support business
  • Communicated effectively with coworkers and managers
  • Trained new coworkers on advantages of one product over another
  • Inspected merchandise for quality and arranged proper display location on floor
  • Answered customer questions regarding store merchandise, department information and pricing.

ACCOUNTS RECEIVABLE INTERN

CROWNE PLAZA TORONTO AIRPORT, CPTA
Toronto, ON
01.2019 - 07.2019
  • Summarized receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report
  • Posted hotel guests payments from airlines like ( AIR CANADA, DELTA Airlines, WestJet ) payments by recording checks and credit card transactions
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Protected organization's value by keeping information confidential
  • Resolved valid or authorized deductions by entering adjusting entries

Education

Associate of Applied Science - Hotel Operation Management

George Brown College
09.2020

Skills

  • Customer Satisfaction
  • Occupational Health and Safety
  • Attention to detail
  • Vendor management
  • Merchandise Recommendations
  • Team Cooperation
  • Purchasing and Planning
  • Building Customer Loyalty
  • Store Policies and Procedures
  • Stocking and Receiving

Certification

  • Health and Safety certification - OHS
  • First Aid, CPR and Smart Serve certified

Timeline

Assistant Manager of Operations

NORWESTIN DRUGS Inc.
08.2022 - Current

Front Store Supervisor

SHOPPERS DRUG MART
01.2021 - 08.2021

ACCOUNTS RECEIVABLE INTERN

CROWNE PLAZA TORONTO AIRPORT, CPTA
01.2019 - 07.2019

Merchandiser

SHOPPERS DRUG MART
05.2018 - 12.2020

Associate of Applied Science - Hotel Operation Management

George Brown College

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